Supervisor, Merchandise | Seasonal | Sesame Place California

SEASONAL POSITION Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We\u2019re seeking enthusiastic, dedicated, and hard‑working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: Provide frontline management supervision in areas such as policies and procedures, projects, personnel, security, and safety of all merchandise locations. Lead and inspire a team to deliver great guest experiences from the get‑go. Guide the team to exceed financial and guest service targets for the location(s). Supervise and develop all direct reports and ambassadors by providing training, feedback, coaching, and distributing performance tracking/appraisals. Facilitate the timely completion of work orders and scheduling of ambassadors and monitors, including Kronos time‑card management. Monitor and manage location stock flow, min/max levels, restock displays, and process damaged merchandise. Research and manage product as it relates to the area. Monitor safety of ambassadors and the merchandise facility, maintaining neat, attractive, and functional merchandise displays. Sign off on customer refunds up to $200. Perform department duty responsibilities as assigned. Coordinate annual inventory for assigned location(s). Assist the Manager with plan‑ograms for prompt and correct product activation. Assist with planning promotional presentation layouts and merchandise events. Monitor area programs for inconsistencies and correct them. Ensure excellent customer service by responding to customer requirements, expectations, and needs. Occasionally assist other locations and areas throughout the park as needed. Other duties as assigned. Requirements At least 18 years old. Valid state driver\u2019s license. Visiting students and military must provide a DMV report and complete the Company Vehicle Driver Training class, obtaining a SWC driver\u2019s license. High school diploma, GED, or equivalent education and experience. Minimum two years of related experience (or equivalent education and experience). Excellent written and verbal communication skills and the ability to speak effectively before groups. Excellent math skills to compute rates, ratios, percentages, and to create and interpret graphs. Ability to lift and move 25–50 pounds and stand and sit for prolonged periods. Regular use of hands and fingers; ability to handle multiple tasks in a fast‑paced environment. Positive interaction with park guests and coworkers of all ages, ethnicities, backgrounds, languages, and individuals with special needs. Outgoing demeanor with excellent guest service and public interaction. Self‑motivation and the ability to motivate ambassadors. Basic knowledge of financial terms for revenue department. Ability to work indoors and outdoors in all weather conditions. Independent work and troubleshooting. Clear understanding of ParkWare, MMS, Kronos, and Microsoft Office applications. Preferred: Experience with AP Pro, Photoshop, ATRB, RTS, and Scheduler systems. Preferred: Theme park experience. Availability This is a seasonal role. During the peak season, you must have 5 days of unrestricted availability, including weekends. You must be able to work varied schedules, including nights, weekends, and holidays. The Sesame Place season runs from March 2026 through Labor Day 2026, with onboarding and all required training completed prior to the start of the season. Hours may fluctuate based on business need and may be scheduled up to 40 hours weekly. Compensation $19.50 USD per hour. Perks Free park admission. Discounts on park admission tickets and passes for family and friends. Park discounts on food, merchandise, and other items. Scholarship opportunities. Exclusive employee events and giveaways. EEO Statement 2S WORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. #J-18808-Ljbffr