Assistant General Manager

Job Description

Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.

Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

Compensation:

$45,000 - $55,000 yearly

Responsibilities:

• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met

Qualifications:

• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• You must have 3 or more years of experience working in the hospitality field
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field
• Possess excellent organizational skills, communication skills, and problem-solving skills

About Company

At Hampton Inn Overland Park, we pride ourselves on delivering heartfelt hospitality every day. As part of Hilton’s trusted family of brands, Hampton Inn is known for consistent quality, clean and comfortable rooms, and service that makes guests feel at home.

We are proudly managed by Lotus Hospitality , a growing hotel management company with a primary focus on the Kansas City and Overland Park markets. As our company continues to grow, we are able to offer team members the opportunity to build their careers, take on new challenges, and grow into future leadership roles.

Our team is our greatest asset. We believe in supporting each other, recognizing great work, and creating an environment where everyone can thrive. Come be part of something special with us.