Officer, Security

Security Officer

As a Security Officer at Resorts World Las Vegas, you will take pride in serving as a brand ambassador while ensuring a safe and welcoming environment. In this dynamic role, you will patrol designated areas, maintain static posts, and respond to emergencies, medical incidents, disturbances, and service requests. You will play a key part in upholding the safety and security of our guests, team members, and vendors while delivering the exceptional customer service that defines our world-class resort experience.

Primary Job Duties: Includes but is not limited to:

• Provide world-class service while maintaining awareness of safety and security concerns.
• Follow company brand standards when interacting with guests and team members.
• Act as a first responder during emergency situations, medical incidents, disturbances, or assistance requests.
• Maintain working knowledge of the facility, scheduled events, and property layout to assist guests and team members.
• Assist with currency drops and fills on the casino floor.
• Gather and document pertinent information related to security incidents involving guests, team members, or the facility.
• Prepare and present voluntary statements and detailed incident reports.
• Obtain and maintain all position-specific licensing
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Ability to successfully complete a physical agility test, both pre-hire and biannually post-hire.
• Ability to exercise good judgment and perform under stressful conditions.
• Ability to successfully complete the internal Security Officer Training Academy.
• Ability to successfully complete repulse spray training.
• Ability to successfully complete baton training.
• Ability to attend and pass all recurring mandatory training, including legal updates, defensive tactics, handcuffing techniques, first aid, and CPR/AED certification.
• Ability to participate in evacuation procedures to assist guests and team members during emergencies.
• Ability to operate assigned security equipment.
• Working knowledge of Microsoft Office and various computer programs.
• Effective communication skills in both written and spoken English.
• Polished, professional appearance and demeanor.
• Ability to obtain and maintain full knowledge and understanding of company and departmental policies, procedures, rules, and regulations.
• Ability to work varied shifts, including nights, weekends, and holidays.

Preferred:

• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 21 years of age.
• High School Diploma or equivalent.
• 1 year of previous Security, Law Enforcement or Military experience.

Preferred:

• 1-3 years of experience in a related field or equivalent.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Perform basic first aid, CPR or AED application.
• Ability to pass a 5-panel drug test.
• Ability to obtain the following:
• Alcohol Awareness Card
• Nevada Gaming Card
• Nevada Drivers' License
• CPR Certification

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Work is typically performed in a resort environment, both indoors and outdoors, with regular patrols throughout the property.
• Ability to patrol the property and access all areas quickly.
• Physically able to capture, restrain, and detain individuals when necessary.
• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality
• Prolonged sitting/standing.
• Bending and reaching
• Transporting, pushing, pulling, lifting and maneuvering items weighing between 50-150 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.