Medical Assistant

Medical AssistantWe are seeking a dedicated and compassionate Medical Assistant to serve as a warm, visible presence within our senior living communities. This is a concierge-style role focused on building relationships with residents, families, and community partners while providing clinical and administrative support to our healthcare providers. The Medical Assistant plays a crucial role in ensuring the delivery of excellent, personalized care to the residents we serve.Essential Duties & ResponsibilitiesCommunity EngagementServe as a concierge and trusted point of contact within the senior living community, building genuine relationships with residents, families, and staff.Check in regularly with community leaders (executive directors, nursing, sales, wellness, and leadership) to stay aligned on resident needs and priorities.Attend community social events to connect with residents and families, build rapport, and strengthen our presence in the community.Act as a liaison between key stakeholders and communicate the community's needs back to the care team.Resident EngagementAssist residents with any needs that arise, serving as a friendly, reliable go-to resource.Obtain new resident packets and ensure records are complete, accurate, and ready for the provider.Coordinate care between specialists, therapy, home health, and other ancillary services.Assist with front desk duties, including appointment management, scheduling, and other related tasks.Conduct monthly outreach with residents and families to assess needs and coordinate care consistent with the provider's care plan.Connect residents with local and regional social support services.Clinical FunctionsGreet each resident, family member, and staff member with a smile.Take vital signs and help prepare residents for their visit (room patients if in a clinic setting).Coordinate after-visit follow up.Complete all diagnostic testing.Manage and complete all quality assurance monitoring.QualificationsCertified Medical AssistantOutgoing individual who loves interacting with peopleOrganized and effective communicatorExperience working as a medical assistant in a healthcare setting, preferably in a geriatric or senior care environmentProficient in Microsoft OfficePositive attitude and strong interpersonal skillsPassionate about helping others and serving seniorsHighly organizedReliable transportation required, as this role involves travel between community sitesWillingness to learn and be a part of something great