Project Manager (Delivery)-US

Project Manager (Delivery)

Location: Austin, TX (Onsite)

Duration: 6+ Months

Job Description:

Must have 15+ years

Competency Requirements:

• Project and Program management (L3)
• Customer, Stakeholders Management (L3)
• Communication (L3)
• Communication Skill (L3)
• People Management (L3)
• Technology Understanding (L2)

Preferred Skills:

• Must possess minimum 15 years of progressive experience in Delivery Leadership roles for Infrastructure area, specialization in End User Computing
• Must have good knowledge of the technology & processes (EUC) and ITIL Processes
• Well versed with managing EUC environment, day to day issues, resolutions and automation solutions
• Experience of managing team size 250+ team members
• Excellent in Customer connect, Communication
• Excellent in stakeholder management
• Should have proven delivery leadership for a multi-customer Infrastructure portfolio with 24x7 operations, including large fixed cost programs and large transitions
• Collaborative mindset: should be able to collaborate for cross-selling other vendors & customer
• People Management & Leadership Development: Proven leadership towards building and groom next 2 levels of delivery leaders
• Operational Efficiency: Track & control operational parameters with attention to details
• Should carry financial knowledge on Revenue, Gross margin and Invoicing
• Prepare and review all Service Level and Operation Metrics and KPI scorecards for service delivery.
• Conduct internal & customer meetings and reporting
• Analyze all continuous up gradation process through various proactive self initiated projects and ensure efficiency.