Delivery Team Associate

Delivery Driver

As a Delivery Driver with Room & Board you do more than just "make deliveries," you create extraordinary experiences for our customers and act as a strong brand ambassador for both our high-quality products and reputation.

You're a confident, career-minded professional who thrives on variety in your work and truly loves interacting with customers. You'll find joy in the balance of making local deliveries while also contributing indoors in our warehouse. Your commitment to providing exceptional service will not only surprise and delight our customers but also enhance their experience with us.

You'll join a 42-person team comprised of: 18 delivery associates, 5 inventory associates, 4 repair associates, 5 merchandise quality associates, 5 customer support associates and 5 leaders. As a member of a 3-person delivery team, you'll rotate between delivery and warehouse responsibilities. In the delivery role, you'll alternate between driving and assisting, delivering high-quality, American-made home furnishings to customers throughout the LA metro and Orange County areas. Every two months, you'll spend about a month in our delivery center in the merchandise quality role, preparing products to ensure they meet our high standards before reaching customers. Additional warehouse responsibilities include: product staging, assembly, and quality inspections. This is a dynamic, hands-on role for someone who enjoys variety, teamwork, and delivering exceptional customer experiences.

Rotating Schedule: When you're working on the truck delivering, you'll have a Tuesday - Saturday schedule. When you're in the warehouse, you'll have a Monday - Friday schedule. To allow you to easily balance your other life priorities, we build out schedules for an entire month and release them a month in advance.

Delivery: Tuesday - Saturday, 5:45am - 2:15pm, with paid overtime

Merchandise Quality: Monday - Friday, 6:30am - 3pm, with paid overtime

Location: 1390 Storm Parkway Torrance, CA 90501

The qualities we look for in a Delivery Driver:

• You are genuine and take pride in providing exceptional customer service
• You enjoy being in a physically active role and bring core strength, agility and stamina
• You place a high priority on safety and contribute to creating the safest workplace possible
• You're an effective communicator
• You're thoughtful, resourceful and a natural problem solver
• You value a workplace built on relationships of mutual respect, accountability and trust
• You want more than a "job"; you want to be part of a company where your role has meaning, teamwork is real and you contribute to something bigger.

Additional requirements to be a Delivery Driver:

• A genuine passion for serving customers, demonstrated through prior experience in a customer-facing delivery or customer service role, is highly valued and preferred
• At least 21 years of age with a valid driver's license
• Ability to drive a 24-foot box truck (training provided)
• Able to lift/carry heavy items with the assistance of a team member and/or proper lifting equipment
• Proficiency in spoken and written English is required to ensure effective communication with your delivery partner, internal teams and customers
• Able to pass pre-employment requirements, including a 5-panel drug screen (no THC)
• Ability to provide proof of identity and legal work authorization upon hire

What we offer our Delivery Drivers:

• Compensation: $26.44 - $29.33 / hour (approximately $55,000 - $61,000 annually) With occasional paid overtime. Compensation offered is based on experience/qualifications.
• Benefits that focus on holistic well-being: The whole person matters, not just the one who shows up for work. That's why we invest in holistic well-being that supports and encourages you to live a full life. Besides a competitive paycheck, we offer several awesome perks to help you thrive in every aspect of life. Picture this: three weeks of paid vacation, a generous 401(k) match, profit-sharing, and a whole bunch of cool extras. We're talking about benefits that cover you from head to toe physically, emotionally, and financially.
• Meaningful work: We create a meaningful work experience by empowering everyone to contribute, taking pride in everything we do, and making the world sustainable, inclusive and beautiful.
• A culture of respect: We sustain a culture of respect by relying on our shared values, building supportive and kind teams, and ensuring all voices are heard and celebrated.

Room & Board is a modern furniture and home decor retailer committed to creating beautiful, well-made products while providing exceptional customer service. Our mission is to help people create homes they love through timeless designs, sustainable practices, and a focus on quality craftsmanship.

Room & Board is an equal employment opportunity employer. Our policy is not to unlawfully discriminate against any applicant or staff member on the basis of age, race, color, sex, sexual orientation, gender identity or expression, religion, national origin, disability, or any other consideration made unlawful by applicable federal, state, or local laws. We also prohibit harassment of applicants and staff members based on any protected category, characteristic or status. It is also our policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.

As an applicant, you have rights under Federal Employment Laws, and your state may offer additional protections. To view applicable laws, visit our partner site.

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