Surety Bonds Account Manager

With over 160 years of experience, Scott Insurance is a leader in developing smart strategies and innovative programs customized to the needs of mid‑market companies. We offer property & casualty, employee benefits, captive insurance and surety bonds solutions, as well as personal risk services. An employee‑owned company, we are one of the largest independent agencies in the Southeast and have Captive Insurance operations in Grand Cayman and Vermont. For 21 years, we have earned the distinction of a Best Practices Agency and have consistently been ranked among the top 30 agencies in the country by Reagan & Associates. Scott has nine offices across North Carolina, South Carolina, Tennessee and Virginia. Our employee owners enjoy a strong, team‑centric culture, excellent benefits and retirement programs. As an employee‑owned company, our associates are more than employees; they are owners. This ownership creates a unique company culture and provides significant opportunities for our employee owners. We are driven by an entrepreneurial spirit and guided by out‑of‑the‑box thinking to deliver world‑class service to our clients, primarily mid‑market companies. We currently have an opening for a Surety Bonds Account Manager. The role will be based out of one of the following office locations: Richmond (VA), Roanoke (VA), Lynchburg (VA). If you enjoy working in a dynamic environment that rewards excellence and encourages entrepreneurial thinking, we’d like to hear from you! PRINCIPAL OBJECTIVES OF THE POSITION As a Surety Bonds Account Manager, you will provide daily account management support for our surety clients. This includes preparing and issuing various types of bonds, analyzing client financials, and assisting with new business efforts. This will be an on‑site position with the opportunity to move to a hybrid schedule (3 days in‑office per week + 2 days remote) once training is complete. PRINCIPAL DUTIES AND RESPONSIBILITIES Prepare and issue various types of contract and commercial bonds. Prepare consents of surety, riders, bond ability letters and other documents requested by clients + prepare indemnity agreements and bond applications. Maintain accurate files in agency management system and surety software. Collect specific financial, legal and other pertinent customer information. Evaluate information and calculate risk based on established criteria. Coordinate receipt of underwriting information as to keep client files current. Confirm bonds are issued in compliance with lines of authority or submit bonds for surety approval. Review client accounting history, respond to accounting inquiries, correct discrepancies, and contact clients on aged receivables. Other duties as assigned. POSITION QUALIFICATIONS AND REQUIREMENTS BA/BS degree (preferred) or equivalent combination of education and work experience. 2+ years of surety bond experience and a general working knowledge of bookkeeping principles. Valid Property and Casualty insurance license or the ability to obtain a license within 90 days of employment. A proven ability to handle sensitive information and maintain a high level of confidentiality. Strong organization/communication skills – including the ability to develop relationships and effectively communicate with internal and external stakeholders. Experience effectively managing multiple tasks and making decisions with limited oversight. Proficient with Microsoft Suite (MS Office - Word, Excel, Outlook, and Foxit). Scott Insurance is an Equal Opportunity Employer #J-18808-Ljbffr