Boutique Sales Representative

Job Description

Job Description

(HAWAII APPLICANTS ONLY)

International Shoppes has been delivering exceptional service and premium retail experiences to travelers since 1951. We proudly operate across some of the nation's busiest airports, including John F. Kennedy International Airport (JFK), Washington Dulles International Airport (IAD), Baltimore / Washington International Thurgood Marshall Airport (BWI), Bradley International Airport (BDL), George Bush Intercontinental Airport (IAH), Daniel K. Inouye International Airport (HNL), and Kahului Airport (OGG). We are committed to providing an outstanding shopping experience while representing many of the world's most recognized luxury, beauty, and lifestyle brands.

Along with our Duty Free stores, we also operate free-standing high-end luxury boutiques.

Job Description

The Boutique Sales Representative at HNL and OGG Airport, provides excellent and specialized customer service by engaging with clients to best understand their needs.

The Ideal Candidate

• MUST have relevant high end luxury retail sales experience and possess exceptional customer service skills
• Caring, authentic trusted client advisor: an intuitive sales associate with a passion for style.
• A powerful communicator, handling clients with personal care, putting them at the center of every decision.
• The ability to meet and exceed sales objectives
• Desire to learn
• Ability to establish a welcoming and approachable luxury environment.

The Expectation

• Demonstrate a thorough knowledge of the merchandise features and benefits to maximize the sale opportunity
• Create a long-term authentic bond with clients by making them feel the experience is truly about them.
• Demonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results.
• Attend all required training sessions held by the vendor and/or International Shoppes
• Adhere to the company’s loss prevention policies

The Qualifications

• Acting and thinking first of the client and their experience, you have an in-depth knowledge of the desires, needs and expectations of luxury clients.
• Being a master of storytelling and the art of asking engaging questions.
• Previous luxury retail sales experience required.
• Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents.
• Ability to effectively communicate with customers, peers and management.
• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.

Professional Requirements:

• Minimum of 2 years of luxury retail experience
• Valid passport required, subject to International and/ or Domestic travel.
• Bilingual skills are a HUGE plus.
• Strong selling capabilities and notable customer service skills
• Elevated ability to communicate effectively both written and orally
• Talented negotiation prowess
• Passion for the art of selling
• Must be able to work flexible schedule throughout the week

We Offer:

• Full Time
• Benefits: Medical, Dental, 401K
• Merchandise Discounts (30-40%)
• Paid time off
• Positive work environment
• Sign on BONUS
• Base pay + commission, Sales goals

We are an Equal Opportunity Employer

Note: All candidates will be required to complete a thorough Airport Security background check.