DOUGHNUT FACTORY OPERATIONS MANAGER

Doughnut Factory Operations ManagerSince its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.The Doughnut Factory Operations Manager provides support for the General Manager. They work to exceed customer expectations, foster an ethic of teamwork, develop staff members' abilities and competencies, and achieve the financial objectives established for their assigned location. Their long-term objective is to develop their own skills towards becoming a General Manager.Here's a taste of what you'll be doing:ProductionUnderstand and implement procedures to maximize efficiencies and control variances in daily production of product and overall performanceUnderstand and implement quality control procedures, including standardsCoordinate production schedules to meet customer demands and minimize labor hoursInspect, troubleshoot, and assess any production or equipment problemsEnsure all products meet Krispy Kreme quality standardsSalesWork with the General Manager to achieve business plan objectives and profitability as set forth in the operating plan and in the established financial goalsSafety and SanitationDemonstrate safety consciousness and promote safety, e.g. shoes, floor cones, etc.Maintain a high level of sanitation and cleanliness, e.g. cleaning schedules, training, etc.EquipmentOversee proper upkeep of facility and equipmentPersonnelAssist the General Manager in recruiting, hiring, training, and dispute resolutionSupervise all shift personnelBuild a team of customer-focused employees and foster teamworkDemonstrate leadership in employee development, including that of SupervisorAssist in communicating to employees and enforcing all policies, standards, and practicesAccountingAssist General Manager in completing and managing income and expense budgets, profit and loss, etc.Assist General Manager in completing required corporate reporting documentation, both financial and operationalManage company resources responsibly including, inventory controlManage financial dutiesProtect company assetsLeadershipCommunicate and model company standards and policiesImplement efficiently and effectively directives from doughnut factory, corporate, and divisional managementDevelop and maintain doughnut factory organization to promote efficient operationsInterface with corporate office personnelYour recipe for successHigh school diploma or GED requiredExperience with sales, management, production, and customer serviceStrong communication, organizational, and leadership skillsPleasant disposition, sociable, accommodating nature, and enthusiasmSelf-motivation, creativity, and adaptabilityBasic computer, telephone, and fax knowledgeMust be available for full time (40+ hours/wk)Post Secondary Education strongly preferredBenefits:Weekly PayCareer opportunities- we are growing!Comprehensive benefits (medical, vision, and dental insurance)Employee discount program401K planPTOCompany eventsEducation ReimbursementAdoption AssistanceLife InsuranceFSA/HSA PlansPet InsuranceLearn more at Krispy Kreme?At Krispy Kreme, we focus on:Loving People:Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.Loving Communities:At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.Loving Planet:We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.We are working on reducing food waste through donation efforts, animal feed, and composting programs.Krispy Kreme is an Equal Opportunity Employer:At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.About Krispy KremeHeadquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet.