Receptionist / Front Desk Coordinator

Job Description

Job Description

Independent Insurance Agency – Florida

Our growing independent insurance agency is looking for a friendly, organized, and dependable Receptionist to join our team. If you enjoy helping people, assisting agents, staying organized, and working in a professional office environment, we’d love to meet you.

This position is ideal for someone who thrives in a fast-paced setting and enjoys being the first point of contact for clients and visitors.

Responsibilities

• Answer incoming phone calls and direct them appropriately
• Welcome clients and visitors with professionalism and excellent customer service
• Schedule appointments and manage calendars
• Assist clients with payments, policy questions, and basic service requests
• Support agents and staff with administrative tasks
• Maintain accurate client records and file documentation
• Process mail, emails, and office correspondence
• Keep the front office clean, organized, and welcoming
• Independently responsible to close office periodically

Qualifications

• Previous receptionist, customer service, or office experience preferred
• Strong communication and people skills
• Professional appearance and positive attitude
• Comfortable using computers, email, and Microsoft Office
• Ability to multitask and stay organized
• Insurance experience is a plus, but we’re willing to train the right person

What We Offer

• Competitive pay based on experience
• Paid time off and holidays
• Supportive team environment
• Opportunities for growth within the agency
• Monday–Friday schedule 9am - 5pm

About Us

We are a locally owned independent insurance agency committed to providing personalized service and trusted insurance solutions to our community. We value teamwork, professionalism, and building long-term relationships with our clients.

To Apply

Please send your resume. We look forward to meeting with you!