Online Parts Sales Specialist - Automotive Parts Department

Job Description

Job Description

Description:

 

Elmhurst Chrysler Dodge Jeep Ram
Full-Time | Parts Department | Sales + Performance Incentives

Turn Your Automotive Parts Knowledge Into a Sales Career

Elmhurst Chrysler Dodge Jeep Ram is looking for a motivated Online Parts Sales Specialist to help grow our online Mopar parts and accessories business.

We’re looking for someone who can sell, communicate with customers, identify the right parts, follow up on opportunities, and help us expand our online parts operation.

If you have dealership parts experience, know Chrysler/Dodge/Jeep/Ram products, or have experience selling automotive parts online, this could be an excellent opportunity to take the next step in your career.

What You’ll Be Doing

As our Online Parts Sales Specialist, you will manage customer inquiries and online orders from the initial contact through shipment and follow-up.

Your responsibilities will include:

• Responding quickly to online, email, and phone parts inquiries
• Converting customer inquiries and quotes into completed sales
• Identifying the correct OEM Mopar parts and accessories
• Using VINs and electronic parts catalogs to verify fitment
• Providing accurate pricing, availability, and shipping information
• Processing and managing online orders from start to finish
• Creating and maintaining online parts and accessory listings
• Managing product descriptions, pricing, photos, and fitment information
• Following up on quotes, leads, backorders, and open sales opportunities
• Upselling related parts, accessories, and additional products when appropriate
• Working with our Parts Department to verify inventory and availability
• Coordinating with shipping personnel to ensure orders go out accurately and on time
• Assisting customers with returns, exchanges, and order questions
• Monitoring competitive pricing and online market opportunities
• Maintaining excellent customer feedback and satisfaction
• Helping develop new strategies to increase online parts sales and profitability

Requirements:

 

We Want Someone Who Is:

• Sales Driven – You see an inquiry as an opportunity and know how to turn conversations into sales.
• Automotive Knowledgeable – You understand automotive parts, fitment, and the importance of getting customers the correct part the first time.
• Customer Focused – You communicate professionally and understand that great service creates repeat customers.
• Tech Savvy – You are comfortable working with computers, online marketplaces, email, electronic catalogs, and dealership systems.
• Organized – You can manage multiple customers, quotes, orders, and follow-ups without letting opportunities fall through the cracks.

Preferred Qualifications

• Automotive dealership Parts Department experience
• Chrysler, Dodge, Jeep, Ram, or Mopar parts experience
• Experience using electronic OEM parts catalogs
• Online automotive parts sales experience
• E-commerce or marketplace sales experience
• Strong written and verbal communication skills
• Excellent computer skills
• Strong attention to detail
• Ability to work independently and as part of a dealership team

Previous Mopar experience is a strong advantage, but we are willing to consider candidates with solid automotive parts knowledge and the right sales mindset.

Compensation & Benefits

We want to reward someone who can help us grow the business.

Compensation may include:

• Competitive base pay
• Sales commission and/or performance bonuses
• Incentives tied to online sales growth and performance
• Employee discounts
• Benefits for eligible full-time employees
• Paid training and development
• Career advancement opportunities

Compensation will be based on experience and the final incentive structure for the position.

Why This Opportunity Is Different

Online automotive parts sales continue to create opportunities beyond the traditional dealership parts counter.

At Elmhurst Chrysler Dodge Jeep Ram, you’ll have the opportunity to help build and grow our online parts business , reach customers beyond our local market, and directly contribute to the department’s sales and profitability.

We’re looking for someone who wants to take ownership of this area of the business—not simply wait for orders to come in.

Ready to Join Our Team?

If you have automotive parts knowledge, enjoy working with customers, and have the drive to grow sales, we want to meet you.

Apply today to join the Parts Department at Elmhurst Chrysler Dodge Jeep Ram.

Please include your resume and any relevant experience with automotive parts, dealership operations, e-commerce, online marketplaces, or Mopar products.

Elmhurst Chrysler Dodge Jeep Ram is an Equal Opportunity Employer.