Senior Estates Assistant

The role

We are delighted to offer an exciting opportunity to join our Site Services team within the Campus Division as a Senior Estates Assistant.

This is a key supervisory role responsible for leading a team that delivers a professional front-of-house service across multiple campus buildings. A primary focus of the role is to ensure that statutory compliance checks, routine inspections, and health and safety requirements are completed accurately, on time, and in accordance with University policies and procedures. You will play a vital role in promoting a strong culture of health and safety, ensuring compliance is prioritised within your area of responsibility and that any issues are identified, reported, and addressed promptly.

Alongside these responsibilities, you will ensure all visitors receive a warm and professional welcome while working collaboratively with colleagues across the University to maintain facilities that are safe, accessible, well-maintained, and fit for purpose. As the team is based across a number of buildings, this is a role that combines supervisory responsibilities with hands-on Estates Assistant duties, supporting the effective day-to-day operation of the campus.

What will you be doing?

Organising and overseeing essential safety and fire compliance testing, health and safety checks, reception duties, opening & closing / securing buildings and rooms, validating and assisting visitors, post receipt and distribution, room set-ups, manual handling. First response for performance / welfare / absence issues, reporting on incidents, providing training, allocating work schedules.

Working Pattern

Full-time: 35 hours per week, Monday to Friday; 07.00 – 15.00, but can vary and flexibility required (e.g. to perform some late shifts when required).

You should apply if

• You have supervisory experience, good customer service experience and great IT literacy and written skills, education to NVQ/equivalent minimum or further education an advantage.
• You will have a knowledge of Health and Safety and Compliance tasks.
• You will be a people-person who is positive, helpful and caring with customer service experience.

Benefits of working in this role for the University include:

• 25 days of annual leave per year plus 7 University closure days
• Automatic entry to a generous pension scheme
• Inclusive culture, valuing the diversity of thought, beliefs and background
• Staff discounts including annual bus fares, University gym and cycle to work scheme
• Opportunities to build your skills and to progress your career
• Supportive and rewarding working environment

Additional information

Contract type: Open-ended

Work pattern: Full time / 35 hours per week

Grade: E

Salary: £26,093 - £28,778 per annum

School/Unit: Site Services - Campus Division

Shift pattern: Monday to Friday; 07.00 – 15.00, but can vary and flexibility required (e.g. to perform some late shifts when required)

This advert will close at 23:59 UK time on Thursday 30th July.

For informal queries, please contact: Warren Eyles - Assistant Operations Manager (***email_hidden***)

Our strategy and mission

We recently launched our strategy to 2030 tying together our mission, vision and values.

Available documents

• Senior EA JD - SUPP113606.pdf
• Further Particulars - Campus Division (2).pdf