Clinic Manager

Who We Are Since 1948, The Rescue Mission of Roanoke has been on the mission of “Helping Hurting People in Jesus’ Name.” The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need. We are a non‑profit faith based, equal opportunity employer. The Clinic Manager The Clinic Manager serves to manage the day‑to‑day operations of the clinic team and coordination of the daily administrative and clinical functions of the clinic. They ensure compliance with regulations, assist with patient‑centered care as needed, represent Rescue Mission at partner meetings, speaking engagements and events as scheduled. On‑call rotation and evening clinic hours are as scheduled. Hours of Availability Full‑Time with Flexible Schedule. Typically, Monday – Friday; 8a – 5p; weekends, nights & holidays as scheduled. Location Fralin Free Clinic 321 Tazewell Ave, SE Roanoke, VA 24013 Compensation $DOE/hour (non‑exempt/hourly) Team Member Expectations Possess a sincere love of Christ & maintain a Christian Walk that is evident of that love. Individuals must adhere to Rescue Mission of Roanoke’s Statement of Faith. Demonstrates a genuine interest in the safety and well‑being of our guests and team members. Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks. Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned. Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism. Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects. Ambitious to exceed expectations. Specific Qualifications, Strengths & Skillset Previous experience managing a clinic with a medical background preferred (due to this role potentially can assist with patient care). Public Health or Healthcare Administration degree, helpful & preferred. A strong understanding of healthcare operations, management principles, community resources and patient care is crucial. Servant Leadership mindset to proactively manage team members and clinic operations in a timely, efficient manner with strong advocacy for unique needs of patients. Ability to build strong relations and initiate conflict resolution early to avoid the need for de‑escalation skills. Demonstrated skills, knowledge and experience in managing projects/daily assignments. Proficiency with Microsoft Office & Google products and email communications. Working knowledge of HIPPA, OSHA and healthcare clinic guidelines and regulations. Current active Pharmacy Tech, MOCA, and/or Dental Xray certifications; to be obtained within 6 months of hire. Career Summary Serves to ensure timely, efficient, and respectful clinical services are provided with a patient‑centered care approach in compliance with healthcare regulations. Assist the clinic team with patient care as needed; include maintaining team dynamics, flow of patients in the clinic, compliance with healthcare regulations, data management & reporting, certification compliance for the clinic and team members, on‑call rotation to support the clinic after‑hours. Street Outreach coordination and participation, maintain a safe, secure and clean clinic. Volunteer engagement, training and coordination of assignments. Physical Demands Continuous – communicating with others to exchange information; verbally and/or electronically. Frequent – potential exposure to bodily fluids, bloodborne pathogens, infectious diseases. Prolonged periods of physical activity (80%) sitting and/or standing. Prolonged periods of standing, stooping, turning, twisting, pushing, pulling objects. Frequent computer use; computer screen exposure. Lift up to 50 pounds; not typically repetitive. Temperatures may vary depending on activity/events; indoor/outdoor exposure. Noise levels may vary depending on activity/event and/or location. The Rescue Mission of Roanoke is a drug free workplace. Tobacco products may be used in designated areas. #J-18808-Ljbffr The Rescue Mission of Roanoke