Tower Crane Service Technician

Description

Join Morrow’s Team as a Tower Crane & Personnel Hoist Service Technician

Morrow Equipment Company is seeking applicants for Tower Crane and Construction Personnel Hoist Service Technician to support our operations on major construction projects. This position is ideal for a technically skilled professional with a strong mechanical and electrical background who is committed to safety, reliability, and service excellence in demanding field environments.

Key Requirements:

• Technical Expertise: Strong mechanical aptitude with demonstrated knowledge of 480-volt, three-phase electrical control systems
• Electrical Controls: Experience with PLCs and variable frequency drives (VFDs) is preferred
• Work Conditions: Ability to work at height, in outdoor construction environments, and on a flexible schedule
• Availability: Weekend work is required
• Safety Focus: Strong commitment to safety standards, procedures, and professional work practices

Responsibilities:

As a Tower Crane and Personnel Hoist Service Technician, you will be responsible for the inspection, troubleshooting, maintenance, and repair of tower cranes and construction personnel hoists. You will support safe and efficient equipment operation by diagnosing mechanical and electrical issues, performing scheduled service, and assisting in the installation of this equipment. Your technical expertise will directly contribute to jobsite productivity and equipment reliability while upholding Morrow’s high standards for safety and performance.

Why Morrow?

Morrow Equipment Company is recognized as the #1 tower crane provider in North America. We are dedicated to safety, quality, and delivering exceptional service to our customers. Joining Morrow means working with industry-leading equipment, experienced professionals, and supporting some of the most significant construction projects across the region.

GENERAL JOB DUTIES:

Service Cranes and Hoists for Morrow Equipment Company.

ESSENTIAL JOB FUNCTIONS:

• Ability to effectively communicate with co-workers, customers and vendors in a professional business environment, demonstrating a commitment to providing outstanding customer service.
• Ability to work in a collaborative manner with all personnel to ensure tasks are completed timely.
• Required to have excellent organizational skills and the ability to multi-task and adjust priorities as necessary in order to meet deadlines.
• Ability to handle confidential information in a professional and respectful manner.
• Demonstrates a “can-do” attitude by being self-driven, personable, and dependable.
• Respectful and appropriate verbal and non-verbal communication style to express ideas, thoughts, and feelings to everyone while performing for/or representing the Company.
• Strong focus towards serving internal and external customers with courtesy, tact, calmness, timeliness, sincerity, and empathy.
• Successful problem-solving skills, including the identification, resolution, prevention of problems, and being a good listener
• Effective speaking and writing skill and ability, including face-to-face, by phone, email, reports, and other required documentation
• Detail-oriented with an ability to plan and prioritize work activities with a focus on quality and timeliness
• Ability to adapt to changes in the work environment, manages competing demands, and is able to multi-task and deal with frequent changes, delays, or unexpected events.
• Computer proficiency, including ability to use e‑mail, Microsoft Word and Excel, PDFs, internet browsers, etc.
• Provide technical assistance to erect, climb, dismantle and perform maintenance and repairs to cranes and personnel/material hoists in district region and other locations as required.
• Ability to read and interpret technical documents, including manufacturer’s published instructions, parts and equipment specifications, catalogs, manuals, etc.
• Ability to read electrical schematics.
• Knowledge of electrical and mechanical hoist and crane systems.
• Ability to service motor controls and diagnose electrical problems.
• Proper loading of equipment on trucks for transporting equipment from jobsites.
• Ability and willingness to assist District Service Manager and Shop/Yard Foreman with maintenance and repair of cranes and hoists when not assigned to a jobsite.
• Ensure the maintenance and preventative maintenance is performed on all assigned tools.
• Ensure all assigned lifting equipment is inspected and maintained in a safe operating condition.
• Following of all Company safety rules, policies, and procedures at all times, including proper usage of Company-supplied PPE as required, including hard hats, safety glasses, body harnesses, arc flash, etc.
• Ability to represent the Company in a professional manner, which includes wearing of Company supplied MEC Branded shirts or FR uniforms, and proper maintenance of Company vehicles, tools, and equipment.
• Understanding and compliance with Company policies, OSHA, Applicable ASME B30 safety standards, State and local specific safety regulations, and site-specific safety plans as they apply to crane and hoist erection, dismantle, climbing, maintenance and repair.
• Notifies the District Service Manager or, if unavailable, the Corporate Safety Director, Corporate Service Manager or Vice President of Operations of unsafe conditions and/or practices.
• Complying with safety regulations, standards and Company policies.
• Responsible for timely completion and submission of required paper work and reports to the Corporate office.
• Safeguard tools and equipment belonging to the Company.
• Ability to lift 50 pounds.
• Ability to work at heights as required
• Ability and willingness to work extra hours, including overtime and on-call availability, according to business needs.
• Performance of other duties as assigned by District Service Manager or Field Service Manager.

BENEFITS

Your needs, and those of your family, are unique to you. That’s why Morrow Equipment Company provides a comprehensive and flexible benefits program that you can customize to fit your personal situation. Our program offers you and your family important healthcare coverage and financial security. Some of the benefits we offer are paid for in full by Morrow. For others, it is a shared contribution between you and the Company. Other benefits are also available to you at reasonable group rates. Your benefits are an important part of your total compensation at Morrow.

HEALTH CARE COVERAGE - We offer a platinum level comprehensive benefits package for eligible U.S. employees and dependents.

• Medical Plans – Choice of PPO Medical Plan and HSA Medical Plan (Wellness and Standard)
• Dental PPO Plan
• Prescription Drugs – Retail Pharmacy, Mail Order and Specialty Pharmacy

FINANCE & SAVINGS - We offer a 401(K) plan with company match, flexible spending accounts, life and disability coverage and more.

• 401(K) Retirement Plan with Company Contributions
• Flexible Spending Accounts – Health Care FSA, Limited Purpose Health Care FSA and Dependent Care FSA
• Employer Paid Basic Life and AD&D Insurance Coverage
• Employer Paid Long-Term Disability Insurance
• Voluntary Life Insurance and AD&D Insurance Coverage
• Short-Term Disability – 50/50 Employee/Employer Split

WORK/LIFE BALANCE - We offer generous paid holidays, vacation and PTO to help employees balance life at work and at home.

• Paid Holidays and Employee’s Birthday
• Paid Vacation
• Paid PTO (Personal Time Off and Sick Leave)
• Free Confidential Counseling through the Employee Assistance Program

Requirements

TECHNICAL SKILLS/LICENSES REQUIRED:

• Ability to operate all yard and shop equipment.
• Requirement to maintain a Rigging and Signal Person certification (such as NCCCO or equivalent acceptable to Morrow)
• Maintain a current CPR and First Aid certification.
• Maintain a valid State driver’s license and be insurable by the company’s carrier.

In addition to the requirements above, you;

• May be required to have a Forklift operator’s license.
• May be required to maintain a Crane Operator Qualification.

PHYSICAL DEMANDS:

• Average hours per week: Normal work schedule.

Shift: As needed, this position occasionally requires you to work overtime in the shop or in the field, including some travel

• Tools or equipment used for this position and frequency of use: Various
• Percentage of time during normal workday the employee is required to:

Sit – 20% Stand – 80% Walk – 80% Lift – 20%

Squat – 5% Bend – 20% Twist – 15% Crawl – 0%

Kneel – 20% Drive – 40% Climb – 20% Reach over Shoulders-15%

**All of these are required in various percentages that differ according to the project assigned.

• Weight required to be lifted each normal workday: (Occasionally 1-33%, Frequently 34-66%, Continuously 67-100%)

Occasional Frequently Continuously

0-10 lbs. X

10-20 lbs. X

20-35 lbs. X

35-50 lbs. X

Employees should not lift loads in excess of 50 lbs. without first seeking assistance or making use of mechanical aids.

• Repetitive use of hands:
• Weight Frequency
• Simple Grasping Normal 0-15 lbs. Occasionally
• Pushing/Pulling Normal 0-15 lbs. Occasionally
• Repetitive use of foot or feet in operating machine controls: Not Required.
• Sensory Requirements (speech, vision, smell, touch, hearing): All are required.
• Environmental factors of each normal workday:
• Time spent: Inside – 0-2, Outside – 6-8+ hours
• Temperature: Various
• Humidity: Various
• Atmosphere: Fumes, Odors, Dust, Gas
• Hazards: Mechanical, Electrical, Chemical, Heights
• Protective clothing/equipment that may be required include MEC issued uniform, work shoes or boots with slip and puncture resistant soles, hard hat, safety glasses, ear plugs, rubber electrical gloves, lanyard, harness and fall protection.

These examples are not meant to be all-inclusive and management reserves the right to modify tasks within this job description to meet the needs of the Company.

Employees are expected to maintain a clean, safe and orderly workspace, assist co-workers whenever possible and work overtime when necessary. All Morrow employees are required to constantly work in a safe manner and comply with all Morrow safety policies.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.