Secretary/Receptionist

Job Description

Job Description

Hours: Monday 10:30AM-7:00PM, Tuesday 8:30AM-5:00PM, Wednesday 8:30AM-5:00PM

Salary: $15.00  (Exact salary calculation is made based on education and experience)                                   

Job Summary: Perform duties associated with the clinical records and front office areas of focus. Arranges for the efficient and orderly processing of clients.  Ensures that accurate client information is collected and that clients are aware of agency policies and procedures.  Clinical records responsibilities included.

Duties/Responsibilities:

Answers the phone and processes calls/inquiries

Meets, greets and processes individuals who present in the front office

Schedules client appointments utilizing an electronic scheduler

Accepts and receipts payments, balances cash receipts and makes bank deposits

Processes Work Order Requests

Opens and/or creates new client charts, scans documents into the EMR and retrieves confidential client records.

Performs support duties for all agency staff in one of the agency?s offices.

Ensures that accurate client information is collected and that clients are aware of agency policies and procedures. 

Does scanning, typing letters, mailing agency information as needed, copying, and other necessary duties as required.

Keeps a master schedule of all client appointments; assists clients in the completion of necessary personal data forms.

*Performs other related duties as assigned.

Required Skills/Abilities:

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Ability to function well in a high-paced and at times stressful environment.

Proficient with electronic health record and Computer programs

Able to work in team setting with others in shared space

Education and Experience:

Requires High School diploma or equivalent

Requires Basic Computer and Keyboard skills

Requires valid driver?s license, vehicle and insurance

Preferred 1-2 years? experience working in medical office

Previous work with Electronic Medical record preferred