Store Manager

Store Manager – Nashville, TN

Transit and Level Clinic

Location: Nashville, Tennessee

Job Type: Full-Time

Pay: Competitive salary based on experience

Schedule: Monday–Friday

Position Overview

Transit and Level Clinic is seeking a motivated, organized, and results-driven Store Manager to oversee daily operations at our Nashville, Tennessee location.

The ideal candidate is a strong leader who takes ownership of store performance, maintains high standards of customer service, and ensures efficient daily operations. This individual will be responsible for managing inventory, supporting sales activities, maintaining store organization, and building lasting relationships with customers.

We are looking for someone who is proactive, dependable, detail-oriented, and comfortable working in a fast-paced environment.

Experience in the surveying, construction, equipment rental, or related industries is highly preferred.

Key Responsibilities

Store Operations & Management

• Oversee daily store operations to ensure efficiency, organization, and professionalism.
• Maintain a clean, organized, and customer-ready storefront, showroom, and inventory areas.
• Ensure incoming calls, emails, customer inquiries, and requests for quotes are handled promptly and professionally.
• Coordinate daily activities and ensure operational responsibilities are completed accurately and on time.
• Identify opportunities to improve store processes, productivity, and customer satisfaction.
• Communicate regularly with company leadership regarding store performance, operational needs, and concerns.

Sales & Customer Service

• Provide exceptional customer service to walk-in customers, phone inquiries, and existing accounts.
• Assist customers with surveying equipment, construction tools, accessories, and related products.
• Prepare and follow up on customer quotes, sales orders, and product inquiries.
• Support outside sales representatives with product availability, order fulfillment, and customer needs.
• Develop and maintain strong relationships with local contractors, surveyors, engineers, and construction professionals.
• Identify opportunities to increase store sales and strengthen customer relationships.

Inventory & Order Management

• Maintain accurate inventory records and assist with regular inventory counts.
• Monitor stock levels and communicate replenishment needs.
• Receive, inspect, organize, and process incoming inventory and shipments.
• Ensure customer orders are processed accurately and efficiently.
• Coordinate product transfers, deliveries, and shipments between company locations.
• Minimize inventory discrepancies through proper documentation and accountability.

Team Leadership & Accountability

• Provide leadership, direction, and support to store personnel, where applicable.
• Establish clear expectations for professionalism, productivity, and customer service.
• Promote teamwork and effective communication between store operations, sales, service, and management.
• Ensure employees follow company policies, procedures, and safety standards.
• Assist with employee training and development as needed.

Qualifications

Required:

• Previous experience in retail management, store operations, inventory management, or a related leadership role.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities and meet deadlines.
• Customer-focused mindset with strong problem-solving abilities.
• Proficiency with computers, email, and business management software.
• Ability to work independently, take initiative, and maintain accountability.
• Valid driver's license.

Preferred:

• Experience in the land surveying, construction, engineering, or equipment supply industries.
• Familiarity with surveying equipment, GNSS/GPS systems, robotic total stations, lasers, and construction accessories.
• Experience with inventory management, point-of-sale systems, or ERP software such as Odoo.
• Previous experience supporting outside sales teams or managing a technical equipment storefront.
• Experience supervising or training employees.

What We're Looking For

The successful candidate will someone who:

• Takes pride in maintaining a professional and well-organized store.
• Understands that customer service is a top priority.
• Demonstrates initiative rather than waiting for direction.
• Communicates effectively with customers, coworkers, and leadership.
• Takes accountability for store operations and follows through on commitments.
• Is willing to learn new products, systems, and industry technologies.
• Approaches challenges with a positive, solution-oriented attitude.

Benefits

• Company-sponsored health insurance options
• Dental and vision coverage
• 401(k) retirement plan
• Paid time off
• Paid company holidays
• Professional development and training opportunities
• Opportunities for growth within the company

Apply Today

If you are an organized, dependable leader with a passion for customer service and operational excellence, we encourage you to apply.

Join Transit and Level Clinic and help us continue delivering Service Beyond Measure to the professionals who rely on us every day.

• Transit and Level Clinic is an Equal Opportunity Employer.