(USA) Director, Change Management

Position Summary...

The Director, Change Enablement (CTC) is a senior transformation leader responsible for defining and delivering the integrated communications, executive messaging, training, change management, stakeholder engagement, and organizational readiness strategy for a large-scale payroll enterprise transformation.

This role owns the Change Enablement operating model and will lead and direct a team of Change Enablement Managers responsible for communications, training coordination, stakeholder engagement, change activities, and readiness planning. The Director provides strategic direction, establishes priorities and standards, manages dependencies and risks, and ensures consistent, high-quality execution across the portfolio.

About the team:

Our team leads comprehensive payroll transformation across the U.S. and Canada by integrating Program Management, Change Enablement, and the Payroll Center of Excellence. Program Management ensures disciplined execution through planning, governance, and risk management. Change Enablement addresses the people side of transformation by preparing leaders and employees for new processes and technologies via communication and training. The Payroll Center of Excellence provides centralized oversight, aligning projects and standards across payroll systems. Together, we connect strategy, execution, technology, and people to successfully deliver and sustain payroll transformation initiatives.

What you'll do...

• Own and lead the integrated Change Enablement strategy for the payroll transformation organization, connecting communications, executive messaging, training, stakeholder engagement, change management, and organizational readiness.
• Translate the transformation roadmap into an executable change enablement plan aligned to business milestones, release schedules, deployment activities, and strategic objectives.
• Establish the Change Enablement operating model, governance routines, standards, tools, templates, and execution framework to support consistent delivery across the portfolio.
• Lead, manage, and develop Change Enablement Managers, providing clear priorities, expectations, coaching, and accountability for quality and timely execution.

What you'll bring:

• Strong experience leading large-scale enterprise transformation, change enablement, communications, training, organizational readiness, or program management initiatives.
• A strategic mindset with the ability to connect transformation goals to practical execution plans, governance routines, stakeholder actions, and measurable outcomes.
• Executive presence and the ability to communicate clearly, confidently, and concisely with senior leaders, sponsors, business partners, and cross-functional stakeholders.
• Proven ability to simplify complex information into clear messages, decisions, risks, actions, and recommendations for different audiences.
• Proven experience developing executive-level communications, leadership updates, talking points, and decision-ready materials that translate complex transformation activity into clear messages, risks, actions, and recommendations.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart .

The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : - Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, International Studies, Engineering, Information Technology or related field and 5 years’ experience in communications, human resources, or related area OR 7 years’ experience in communications, human resources, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Change Management, Microsoft Office

Primary Location...

2914 Se I St, Bentonville, AR 72712-3148, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Benefits you’ll enjoy

Discount Card

Get 10% off

Walmart associates are eligible for a 10% discount card on most regular-priced items and fresh produce in-store and on select items at Walmart.com. Eligible after 90 days of employment.

Live Better U

100% covered

Earn a degree or in-demand skills certificates with no debt- Walmart covers 100% of tuition and books. Live Better U offers 60+ programs for Associates to pursue their dreams.

Ready to grow your career? Walmart Academy offers job-specific retail training and leadership courses to help Associates reach their career goals.

Medical, dental, vision, and wellness programs for you and your family

Access mental health resources and assistance programs for life’s challenges

Training, leadership programs, and clear paths to advance.

Imagine a workplace surrounded by innovation.At Walmart’s new Home Office in Bentonville, Arkansas, we’re redefining what it means to work at a global leader.

Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture.

With amenities like on-site childcare at our Little Squiggles Children’s Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we’re creating a space where work-life balance isn’t just a goal—it’s a reality.

Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities.

Whether you’re exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you’ll experience the perfect blend of small-town charm and big-city amenities.

Join us at Walmart and grow your career alongside a community that feels like home.

This isn’t just a workplace—it’s a destination for leaders eager to make a difference.

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