Residential Life Coordinator (FT)

Job Description

Job Description

Organization Summary: Harvest Home is a faith-based residential non-profit organization that transforms the lives of homeless pregnant women and their children by providing housing, support, and programs that equip women to become great mothers. 

Position Summary: The primary purpose of the Residential Life Coordinator (RLC) is to create and maintain a supportive communal living environment among Harvest Home's residents by providing onsite supervision and assistance with daily activities in the following areas: chores, meals, policies, classes, curfew, and independent and community-living skills. The RLC assists the Care Manager, RLC Lead and Program Leadership with coordination of the residential living environment to support resident program plans. 

Position Schedule/Location:  

*Full time, 3pm-11pm, 5 days a week. Thurs.-Mon. schedule subject to change in order to meet organization needs.

Essential Duties  

Include but are not limited to:

• Create a joyful, innovative, empowered, welcoming, structured, and safe home environment which inspires engagement, follow through, and ownership.  
• Manage household structure, activities & schedules (Chores, classes, meals, activities, etc).  
• Work closely with residents to meet program goals and expectations.  
• Supporting residents in practicing life skills (chores, cooking, timeliness, etc.)   
• Connect with class teachers, volunteers, and donors coming into the home for groups, classes, events, workshops, service opportunities, etc.  
• Proactively communicate information as it pertains to community-living and the home environment.  
• Maintain a positive, strengths-based and culturally appropriate, trauma-informed, therapeutic environment. 
• Engage in crisis prevention and crisis intervention to de-escalate incidents of potential harm, aggression, etc. and coordinate emergency responses as needed.  

• Facilitate house meeting weekly to ensure the timely communication of information necessary to ensure resident success/participation.
• Support and guide residents collectively to promote an environment/relationship of accountability based on trust and respect.  
• Address behavior concerns directly with residents using a Restorative Accountability approach in a timely manner.   
• Provide all necessary documentation of resident behavior and interventions attempted.  
• Assist with the transition of new residents into the residential living environment through facilitating their move-in and orientation, initiating hospitality and community integration efforts.  
• Establish and cultivate respectful and appropriate relationships with residents of diverse backgrounds.  
• Ensure the safety and security of the home through proper end-of-shift lock up protocol.  
• Ensure daily household operations are upheld including maintenance, routine checks, and/or re-stocking supplies as needed.  
• Purchase weekly groceries and supplies for the home. 
• Assist with transporting residents in organization and/or personal vehicle.  
• Occasional staffing of other days/times/hours as needed and as available.  
• Attend house, program, and agency meetings and weekly supervision. 

Required Qualifications   

• Minimum of 2+ years' experience in social service field (non-profits, government, missions, etc.)    
• High EQ to foster respective and appropriate relationships with residents in order to serve our population well including an understanding of and sensitivity to homelessness, trauma, mental health, etc.   
• Strong Communication (open, honest, humble) and Organization Skills. We value solution-oriented feedback and problem solving.    
• Ability to work as a part of our Harvest Home team while also working independently.   
• Smart Phone Needed .  
• CA Driver’s License and Personal Vehicle for occasional resident transportation.   

• Acceptance of organization ministry standards (to be provided after application).   
• Strong experience with Microsoft Office, Email (Google or Outlook), Chat Tool (ex: Slack), etc.    

Preferred Qualifications   

• Experience working with many of the following: high-risk populations, women, homelessness, pregnancy, victims of trauma, mental health, substance use, domestic violence, foster care, DCFS, etc. 
• Specialized skill set in any of the following areas: substance usage; perinatal experience; child development; DCFS involvement; DV/IPV; developmental disabilities; mental health.    
• Prior experience working in a shelter, group home, and/or residential treatment program.   
• Crisis-intervention, mediation, and/or de-escalation training, skills, and/or experience    

Additional Qualifications (Post-Offer)   

• Criminal background check   
• TB clearance and documentation   
  

Benefits

• Vacation + Sick Time 

• Health, Vision, Dental + life insurance 

• Cell Phone stipend 

• Training & Development budget 

• 401K 
• FSA Available