Technical Project Manager (Marketing Operations)

Job Responsibilities Manage multiple projects within MERGE's Technical Services Group (TSG) projects, ensuring adherence to scope, delivery dates, team resourcing, and tasking across the project lifecycle Communicate technical guidelines to the internal team and clients for effective execution of digital programs Update internal client teams on project progress and manage communications, reviews, and feedback Coordinate team resources and task assignments based on project deliverables and plan Present project parameters and checkpoints to set client expectations and ensure timely delivery of quality deliverables Provide detailed progress reports and forecasts to internal teams and Account Management Analyze project hours to forecast burn and identify potential risks to timeline and budget; recommend mitigation strategies Assist with contingency planning, problem resolution, and maintain schedules, budgets, and quality deliverables Track changes in scope, actual hours, and make appropriate adjustments to deliver projects on time and within budget Keep leadership informed of project progress and raise concerns promptly Collaborate with quality assurance team for testing of TSG projects and programs Facilitate collaboration, manage conflict, and effectively communicate project information across departments Show ownership of the agency process and enforce its use with the team Determine creative ways to allocate teams and distribute responsibilities Share lessons learned and best practices across departments Identify areas for internal improvement and develop implementation plans Qualifications 3-5 years of experience in managing small to medium-sized marketing operations and work management projects Knowledge of ADOBE products - specifically Marketo and Workfront Bachelor’s degree preferred, and/or equivalent work experience Experience in marketing/tech agencies is a plus Strong project management skills, including monitoring and reporting on project status, budgets, schedules, and resource management Knowledge of Agile and waterfall methodologies preferred Understanding of information architecture and user experience best practices Experience with Smartsheet, Jira, and Confluence is required Excellent oral and written communication skills Client facing experience is a plus AI curiosity is a plus AEM is a plus Salary & Benefits Salary range: $60,150 – $88,250 , subject to change Benefits: Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays, and many other benefits and rewards Employment Requirements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. EEO Statement MERGE is proud to be an Equal Opportunity Employer. MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be! #J-18808-Ljbffr MERGE