Shipping & Receiving Supervisor

Job Description

Job Description

About Company:

QuestSpecialty offers close to 300 specialty product choices and counting, delivering superior performance, competitive pricing, and consistent results. Our products include branded, private brand, custom formulations and contract packaging in aerosols, liquid concentrates, liquid RTU, powders and wipes. 

We offer a variety of full-time career opportunities in production and warehouse roles with competitive benefits and fair employment practices. We offer a fair and supportive work environment.

We are located in Wayne, Michigan and all production and warehouse jobs are in a non-climate-controlled environment. All candidates must pass a background check and drug test that includes THC before employment. All employees are eligible for medical, dental, vision and life insurance on the first of the month after 30 days of employment and may be eligible to participate in the company 401(k) program. Pay is bi-weekly. We are proud to be an Equal Opportunity Employer.

About the Role:

The Shipping and Receiving Supervisor is responsible for leading the personnel and overseeing all processes in the shipping and receiving department. This includes ensuring that all inbound and outbound shipments are handled safely, efficiently, and in compliance with company procedures. The Supervisor plays a critical role in supporting production flow, maintaining accurate inventory, and ensuring proper coordination between the Wayne facility and other company sites.

• Supervise all shipping and receiving personnel, providing daily direction and support.
• Generate shipping and receiving documentation for transfers between Myrtle and Venoy facilities.
• Monitor inventory levels and handle material stock ordering from Northfield (GSA) to support production.
• Arrange orders to be pulled and staged by forklift drivers for delivery to Myrtle and Venoy.
• Prepare paperwork, tags, and loading for waste pickups; coordinate removal of washout chemicals.
• Conduct monthly inventories for Transtar and ENVU.
• Monitor and coordinate loads of empty scrap drums, totes, and recycling containers.
• Schedule dunnage trucks with can suppliers for removal of empty pallets, frames, and chipboard dividers.
• Interview, select, and recommend candidates for Shipping and Receiving positions.
• Ensure proper training and certification of team members for forklift and related equipment.
• Maintain accurate shipping/receiving records and ensure compliance with all company and safety standards.
• Perform additional duties as assigned by management.

Minimum Qualifications:

• High school diploma or equivalent.
• 3–5 years of prior experience in shipping and receiving.
• Previous experience in a leadership or supervisory role.
• Proficiency with computers and shipping software.
• Experience with ERP or inventory management systems.
• Forklift operation experience and ability to operate electric pickers.
• Strong interpersonal and communication skills with the ability to work cross-functionally.

Preferred Qualifications:

• Experience managing a shipping and receiving team in a manufacturing or chemical/packaging environment.
• Familiarity with DOT, OSHA, and EPA requirements related to shipping and hazardous material handling.
• Knowledge of lean practices or continuous improvement methods in warehouse operations.
• Ability to coach and develop team members for high performance.

Responsibilities:

• Supervise all shipping and receiving personnel, providing daily direction and support.
• Generate shipping and receiving documentation for transfers between Myrtle and Venoy facilities.
• Monitor inventory levels and handle material stock ordering from Northfield (GSA) to support production.
• Arrange orders to be pulled and staged by forklift drivers for delivery to Myrtle and Venoy.
• Prepare paperwork, tags, and loading for waste pickups; coordinate removal of washout chemicals.
• Conduct monthly inventories for Transtar and ENVU.
• Monitor and coordinate loads of empty scrap drums, totes, and recycling containers.
• Schedule dunnage trucks with can suppliers for removal of empty pallets, frames, and chipboard dividers.
• Interview, select, and recommend candidates for Shipping and Receiving positions.
• Ensure proper training and certification of team members for forklift and related equipment.
• Maintain accurate shipping/receiving records and ensure compliance with all company and safety standards.
• Perform additional duties as assigned by management.

Skills:

The Shipping & Receiving Manager utilizes strong organizational and leadership skills daily to coordinate complex shipping schedules and manage team performance effectively. Communication skills are essential for liaising with carriers, vendors, and internal stakeholders to resolve issues and ensure smooth operations. Analytical skills are applied to monitor shipping metrics, identify inefficiencies, and implement process improvements that reduce costs and enhance service quality. Proficiency with logistics software and inventory management systems supports accurate tracking and documentation of shipments. Additionally, knowledge of regulatory requirements ensures compliance and minimizes risk throughout the shipping and receiving processes.

Physical Requirements:

• Ability to stand, walk, and move throughout warehouse and production areas.
• Must be able to consistently lift up to 50 pounds.
• Requires frequent bending, lifting, and reaching.

Work Environment:

• Work performed in a manufacturing and warehouse environment.
• Exposure to moving forklifts, truck traffic, and loading dock activities.
• Non-climate-controlled environment; temperatures and conditions may fluctuate seasonally.
• Noise levels moderate to high depending on production activity.