Driver

Driver Position at The Kensington White Plains

Our Promise is to love and care for your family as we do our own. These are not just words—they are at the heart of everything we do at The Kensington White Plains. Every day, our team works together to create a warm, welcoming community where residents, families, and team members feel known, valued, and cared for.

We are looking for a Driver to join our team at The Kensington White Plains.

Located in the heart of White Plains, our community is built around connection, teamwork, and exceptional service. Join us to discover your path, grow your purpose, and embrace the unexpected: deeper connections, greater opportunities, and a stronger sense of belonging.

Salary: $18.64- 21.63 per hour, based on experience Schedule: Full Time Location: The Kensington White Plains – White Plains, New York

Summary

The Driver plays an important role in supporting the daily lives of our residents by providing safe, reliable, timely, and courteous transportation to appointments, outings, activities, and other destinations throughout White Plains and the surrounding area. The Driver is responsible for coordinating and managing the transportation schedule while ensuring residents, families, and team members receive exceptional service and support.

Duties and Responsibilities

• Safely and lawfully operates company vehicles authorized to transport residents, families, and team members. Personal vehicles are not to be used to transport residents on company business.
• Understands how to safely and properly operate each assigned vehicle and its associated equipment.
• Completes required vehicle and transportation logs, identifies maintenance concerns, and assists with ensuring preventative maintenance is completed as required.
• Helps manage the resident transportation schedule and coordinates closely with the Concierge, Life Enrichment, Care Partner, Nursing, and other community teams to ensure transportation needs are met in a timely manner.
• Provides patient, compassionate, and respectful assistance to residents throughout the transportation process.
• Assists residents with mobility, entering and exiting vehicles, and transfers as appropriate and within the responsibilities of the position.
• Maintains company vehicles in a clean, professional, and welcoming condition, both inside and outside.
• Completes required safety checks before operating company vehicles, including checking turn signals, brake lights, headlights, windshield wipers, horn, seat belts, and other safety equipment.
• Develops familiarity with White Plains and surrounding Westchester County roads, destinations, traffic patterns, hospitals, medical offices, and other frequently visited locations to provide efficient transportation.
• Serves as an ambassador for The Kensington White Plains while driving and interacting with residents, families, medical offices, community partners, and members of the public.
• Demonstrates courteous, patient, defensive, and non-aggressive driving practices at all times.
• Maintains a driving record that meets company requirements.
• Participates in required training, meetings, and professional development activities.
• Supports other transportation and community-related responsibilities as assigned.

Knowledge and Skills

• Excellent verbal communication and interpersonal skills.
• Ability to provide exceptional customer service to residents, families, team members, and community partners.
• Ability to work effectively in a team-based environment.
• Strong time-management and organizational skills.
• Demonstrated safe and defensive driving abilities.
• Ability to safely operate vehicle lift and accessibility equipment.
• Ability to appropriately assist residents with mobility and transfers to and from vehicles.
• Ability to remain patient, calm, professional, and positive when schedules or transportation needs change.
• Familiarity with White Plains and the surrounding Westchester County area is preferred.

Qualifications

• Must be able to communicate clearly and professionally with individuals of varying ages and abilities while demonstrating respect, patience, and sensitivity.
• Must be able to read and write English and follow verbal and written instructions.
• Must maintain a clean and professional appearance and follow The Kensington's dress and uniform standards.
• Must be available to work a flexible schedule, which may include weekends, evenings, holidays, and occasional schedule adjustments based on resident transportation needs.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.
• Must meet applicable health-screening requirements for employment.
• Must successfully complete required background screening in accordance with applicable New York State and company requirements.
• Previous experience as a professional driver or in senior living, assisted living, healthcare, hospitality, or home care is preferred but not required.
• High school diploma or equivalent preferred.
• Must possess and maintain a valid New York State driver's license appropriate for the vehicles operated and meet The Kensington's driving-record requirements.

Mental and Physical Requirements

• Ability to stand and walk both short and extended distances throughout the workday.
• Must be able to lift and/or carry objects weighing more than 25 pounds as required by the position.
• Requires the ability to reach above, below, and at shoulder level.
• Must be able to assist residents with mobility and transportation-related needs as appropriate.
• Ability to remain calm, patient, professional, and positive in stressful or unexpected situations.

At The Kensington White Plains, transportation is about more than getting from one destination to another. Our Driver is a trusted member of the resident experience—helping our residents maintain their independence, stay connected to the greater White Plains community, and arrive at each destination safely and with the care and attention they deserve.

Come join a team where what you do matters—and where Our Promise guides everything we do.