Field Application Engineer

Field Applications EngineerField Applications Engineers assist our customers and our Zeiss sales team with pre-sales activities such as product demonstration and sales support, as well as post-sales activities such as helping customers with understanding and applying our hardware and software systems. This support is provided in a variety of ways, including product demonstration, formal and custom training classes, telephone and on-site support, programming and measurement services. This important consultative role requires professional conduct and customer orientation at all times.Location/Region: This position is located in Bloomfield, CT. Hybrid position with a bility and willingness to travel in the USA and internationally (35-50%).Here's what you'll do:Provide technical consultation to sales teams and the Industrial Metrology (IM) dealer network on advanced applications and systemsEnsure accurate technical information flows to the field sales forceFocus on advanced applications and the introduction of new ZEISS technologies into the North American marketDeliver technical training programs to sales personnel and dealer partnersPlan and perform high-quality customer demonstrations, both in-house and on-siteProvide after-sales technical support to help customers successfully use ZEISS systemsConduct customer training to supplement the Applications Engineering teamSupport all Carl Zeiss Industrial Metrology systems and respond to software/applications questionsAssist with software and system testing for product development, including filing performance reportsOffer applications expertise for project-related activities, including preparing quotes, analyzing inspection requirements, and estimating Gage R&R resultsImplement quoted application items on-siteSupport IT-related topics, including Windows OS, networking, and database managementApply knowledge of Statistical Process Control (SPC) and Geometric Dimensioning & Tolerancing (GD&T)Do you qualify?Bachelor's degree in Engineering, Computer Science, or Physics (or equivalent experience)Ability to read and interpret engineering drawingsStrong understanding of 3D mathematics and computer programming in modern scientific languagesExcellent verbal communication skills; comfortable presenting to small or large groupsSelf-motivated and able to work independentlyRequires a valid Driver's License.Working Environment:Ability to write clear, concise technical reportsCapable of teaching and training during product demos or customer sessions, clearly showing how ZEISS solutions solve customer problemsStrong problem-solving skills; able to work from problem statement to solution independentlyQuick learner who can independently research and find solutions to customer measurement challengesThe annual pay range for this position is $87,000 – $108,000 also eligible for a performance bonus.The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.We have amazing benefits to support you as an employee at ZEISS!MedicalVisionDental401k MatchingEmployee Assistance ProgramsVacation and sick payThe list goes on!The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.