Guest Experience Lead (GEL)

McDonald's - 595 Mill Street - Responsibilities: Checking in with guests to inquire about the food and restaurant experience, ensuring that they have everything they need; Expertly handle guest concerns and know when it is appropriate to bring an issue to management; Assisting guests with the self-order kiosks and troubleshooting common issues; Partnering with other restaurant employees to ensure that the restaurant is clean, well maintained, and ready to meet guests needs at all times; Sharing the latest restaurant promotions and special offers with guests, including deals on the Mobile Order & Pay app