Relationship Banker

Position Title: Relationship Banker Business Unit: Retail Reports to: Varies Based on Assignment Position Overview This position is expected to develop proficiency in basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for executing branch leads at the direction of the Manager, consistently completing all customer transaction requests, and identifying opportunities to convert transactions into qualified sales or referral leads. The incumbent must adhere to all F.N.B. policies, procedures, strategies, and Core Values, and may be required to work at various locations within the market. Primary Responsibilities Promote the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling. Make appropriate recommendations in the selling and cross‑selling of Bank products and services. Identify and achieve individual weekly sales/referral goals set by the Branch Manager. Incorporate F.N.B. digital products and services into customer interactions. Use F.N.B. approved branch technology to input and maintain effective data quality for all referrals, customers, and applicants. Be responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards. Perform routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures. Perform other related duties and projects as assigned. Serve as a risk manager for daily operations by reporting, responding to, managing, and monitoring risks as required by F.N.B. Corporation’s risk management program. Minimum Requirements Education: High School or GED Years of Experience: 0 Skills Required Excellent customer service skills Excellent communication skills, both written and verbal Excellent organizational, analytical, and interpersonal skills Detail‑oriented Ability to use a personal computer and job‑related software MS Word – Basic Level MS Excel – Intermediate Level MS PowerPoint – Basic Level Experience in a related position Knowledge of banking policies, procedures, consumer products and services Sales and customer service skills Licensures/Certifications Nationwide Mortgage Licensing System and Registry Identifier preferred, but required. Physical Requirements or Work Conditions N/A Compensation & Benefits Compensation Grade: NEX08 Pay Range: $19.01 – $31.68 Benefits include medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off (sick, vacation, paid holidays), and other voluntary benefits. Equal Employment Opportunity (EEO) FNB’s policy is not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides a discrimination and harassment–free workplace. #J-18808-Ljbffr First National Bank Of Pennsylvania