Support Analyst: Process Optimization & Data Insights
HCL Technologies Limited
HCL Technologies Limited in the United States is seeking a Support Analyst to enhance business efficiency through operational reporting and data management. The position emphasizes identifying issues, streamlining processes, and implementing solutions within delivery enablement projects. Ideal candidates should be knowledgeable in contact center operations, possess strong analytical skills, and demonstrate excellent communication abilities. Benefits include personal time off, maternity and paternity leave, and opportunities for career advancement. #J-18808-Ljbffr HCL Technologies Limited
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Support Analyst: Process Optimization & Data Insights in Manila, UT vacancy
- The Support Analyst plays a crucial role in enhancing business... ...reporting and data management. This position... ...issues, streamlining processes, and implementing impactful... ...overall efficiency. Optimize workflows by developing... ...generate actionable insights. Excellent written and...Data
- About the RoleThe Support Operations Analyst plays a key role in enabling consistent... ...support, and operational process management and... ...opportunitiesProvide regular performance insights and operational analysis to... ...metricsAnalyze performance data to identify trends, gaps,...DataWork at officeWork from homeFlexible hours
- HelloConnect is seeking a data analytics professional to join our Transformation and... ...operational datasets into actionable insights, build dashboards, and support ROI tracking to guide decision-making. You will partner with process excellence teams, enable data governance...Data
- ...your skills, and grow within a supportive environment that values... ...perspectives and experiences. As a Process Excellence Specialist (Generalist... ...operational performance data to identify trends, opportunities, and areas for optimization. Develop business cases that...Data
- ...your skills, and grow within a supportive environment that values... ...perspectives and experiences. As a Process Excellence Specialist - Customer... ...will analyze, redesign, and optimize end-to-end processes, leveraging Lean methodologies, data analytics, and automation opportunities...Data
- QBE Insurance Group is seeking a process improvement professional to support automation initiatives across GSSC and global stakeholders. The role focuses on opportunity identification, rapid data gathering, and detailed process mapping to enable effective automation deployments...Data
- Qualfon is seeking a Workforce Management Analyst to optimize intraday staffing, scheduling accuracy, and resource utilization across multiple... ...service levels and forecast staffing needs. The role emphasizes data integrity, analytical thinking, and collaboration with...Data
- ...looking for a Quantitative Analytics Senior Associate in Home Lending Servicing Data Analytics. This role involves collaborating with business partners to transform data into actionable insights and reporting tools. The ideal candidate should have 5+ years in quantitative...Data
- ...for an experienced Business Intelligence and Data Analyst based in Manila. You will be instrumental in providing insightful analyses that drive high-impact business changes... ...with various departments, and managing user support for Business Intelligence tools. A Bachelor’s...Data
- ...invoicing for new deals, renewals, and add-ons. The role emphasizes identifying billing issues, maintaining accurate client data, and supporting process improvements while contributing to monthly close and financial statement prep. Hybrid work and benefits are offered. #J...Data
- Shopee Manila Operations is seeking a data analytics professional to support SPX Operations by building dashboards and reports that monitor partner KPIs... ...extract data, validate results, and provide actionable insights to drive logistics performance. The role requires 1-3...Data
- ...Risk Solutions in the United States is seeking a motivated insights professional to support global customer and market research programmes, helping... ...execution, and analysis of research projects, and help translate data into clear, actionable insights. #J-18808-Ljbffr...Data
- ...and business services support across our global network... ...offices.The Business Analyst in the BI function plays... ...pivotal role in enabling data-driven decision-making... ...pain points, process gaps, and improvement opportunities... ...trends, patterns and insights that drive business...DataContract workWork at office
- HelloConnect, based in Manila, is seeking a Process Excellence Specialist - Customer Care Operations to drive end-to-end process improvements... ...metrics, and apply Lean Six Sigma to deliver scalable, data-driven solutions that enhance efficiency, quality, and customer...Data
- MRI India is seeking a Senior Operations Analyst in Manila to identify customer churn risks and develop predictive insights. The role involves data analysis, operational performance monitoring, and executive-level reporting to enhance retention and customer experience....Data
- ...efficiency of operations, processing and monitoring incoming... .... SAP Implementation Support: Act as a key resource in... ...the overall AR function. Data Analysis: Analyze AR data... .... Utilize data insights to drive data‑driven decisions and optimize the AR process. Training...Data
CKH Group
Manila, UT1 day ago - ...develop your skills, and grow within a supportive environment that values diverse perspectives... ..., guiding users through governance processes, and coaching on efficient AI use, contributing... ...point of contact for connector and data‑source approval requests — guide users through...Data
- ...over the telephone call, email, fax, etc.Execute drug safety data management processes - a combination of call intake, call dialogue documentation... ...in managing voice calls (as required).Perform any other support activities as assigned - tracking various types of information...Data
- Be at the heart of a data and analytics organization that supports data-driven decisions with an emphasis on... ...organization by translating data into insights and operational improvements.... ...to uncover insights and optimize servicing processes Identify and implement opportunities...Data
- ...learning plans, and access controls. Handle support tickets, troubleshoot platform issues,... ...platform operations and learner experience. Data & Reporting: Build and maintain custom... ...analytics integrations to provide actionable insights to stakeholders. Vendor Liaison: Serve as...DataFixed term contractFlexible hours
Workato
Manila, UT2 days ago - ...Product Group Manager, E2E Data Governance & My Core HR R-16... ...into a reliable engine for insights and decision‑making. Proactively... ...operational excellence, support strategic decision‑making, and... ..., and standards; own and optimize HR processes and technology; establish KPIs...DataImmediate startRelocation packageShift work
- ..., and together we have supported nearly 20 million customers... ...is as comfortable in a data review as they are... ...feedback to improve internal processes and the overall product... ...at least one process optimization, tooling improvement, or product insight per quarter that...Data
- MRI India is seeking a Support Operations Analyst to enhance global support delivery. This role involves workforce management, quality monitoring, and process documentation to facilitate operational excellence. The ideal candidate will have 1-5 years of relevant experience...
- ...management reporting to support strategic decision-... ...complex financial data into actionable business insights for senior... ...Chartered Financial Analyst (CFA), or Certified... ...budgeting and forecasting processes, including... ...recommendations to optimize liquidity and working...DataWork at officeWork from homeMonday to FridayDay shift
- ...Derive comprehensive insights across all market nuances... ...consistency. Actively optimize plans in-market,... ...predictive lens. Drive data-led decision making, identifying... ...execution models, processes, and tools. Champion a... ...track record supporting SOS or sales delivery....DataLocal area
- ...Quality Assurance & Data‑Driven Performance - Own... ...covering KPIs; present insights and recommendations to... ...alignments, and new processes across vendor partners; provide operational support for major policy launches... ...Champion adoption and optimization of Gen AI tools within...Data
- ...mark in a global custody operations team supporting institutional clients across fund... ...timelines. Job summary: As a Transaction Processing Manager in Fund of Funds Custody Operations... ...Microsoft Office tools to manage operational data, reporting, and documentation....DataWork at office
- ...the overall management, optimization, and performance of... ...to deliver scalable, data-driven training solutions... ...and offboarding processes within the LMS. Customize... ...Reporting, Analytics & Insights Generate and analyze... ...insights to stakeholders to support decision-making and...Data
- ...THE ROLE We're looking for a data-driven and detail-oriented CRM Executive to support the execution and... ...reports and dashboards Provide insights and recommendations for continuous campaign optimization Ensure CRM best practices and process improvement Collaborate with...DataLocal areaWorldwideFlexible hours
- ...multiple technical teams supporting analytics, data engineering, AI (... ...control, business process analysis, and AI initiatives... ...management for analysts, specialists, and... ...reporting, operational insights, and issue analysis.... ...and ongoing optimization.Required QualificationsBachelor...DataWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Support Analyst: Process Optimization & Data Insights. Be the first to apply!
Related searches
- technical support analyst Manila, UT
- tech assistant Manila, UT
- technical support specialist Manila, UT
- help desk assistant Manila, UT
- technical analyst Manila, UT
- technical support representative Manila, UT
- customer support analyst Manila, UT
- desktop support analyst Manila, UT
- technical support associate Manila, UT
- support analyst Manila, UT