Head of Internal Communications & Engagement (US)

Head Of Internal Communications & Engagement (US)

Location: Durham, NC or Philadelphia, PA

The Head of Internal Communications & Engagement leads the strategy to ensure employees understand, connect to, and are inspired to deliver US business and patient priorities.

This role serves as a trusted advisor on internal comms to the US CGA leadership team and the US President, communicating strategy, change, performance and milestone moments to help shape the employee experience. Reporting to the VP, US Product, Pipeline and Patient Communications, this role partners across business units, leadership teams, Global Communications and Government Affairs to execute high-impact engagement strategies driving employee ambition and momentum to deliver US business priorities and GSK's patient-driven purpose and culture.

Key Responsibilities:

• Set and lead internal communications strategy
• Partner with leadership to shape the narrative
• Lead through change and transformation
• Drive engagement and culture
• Modernize channels, content, and delivery
• Enable strong execution across the business

Basic Qualifications:

• Bachelor's degree
• 10+ years of communications experience
• 3+ years of recent experience, change management, issues management, media relations and understanding of investor relations (including disclosure processes) and/or brand marketing (can be in combination with above, not separate)
• 3+ years of recent experience leading people (direct line leadership)
• 3+ years of recent experience working in a global and/or cross functional team
• Technology-forward mindset, with experience adopting or embedding digital platforms, or AI-enabled tools to enable greater reach and impact.

Preferred Qualifications :

• Master's Degree
• A minimum in of 3 years recent experience working in vaccines, pharma, corporate healthcare, public health and/or federal government preferred
• Experience developing and empowering highly performing individuals, teams and a focus on building a talent pipeline
• Deep understanding of the US external health care environment and stakeholder landscape as well as an understanding of regulatory process in connection with specialty assets and access and reimbursement in the US
• Proven track record of excellence in communications
• Comprehensive knowledge of FDA, CDC / ACIP regulatory processes
• Experience working with advocacy organizations
• Excellent judgement, high personal and business integrity
• Strong business and commercial acumen including product launches and or line extension
• Proven strategic thinker combined with excellence in tactical implementation
• Ability to demonstrate enterprise (big picture, global to local) leadership thinking.
• Strong strategic, analytical and proactive problem-solving acumen with a strong external goal-oriented focus
• Excellent verbal and written skills, with strong commercial knowledge
• Agility and strong decision-making skills using evidence and applying judgement to balance pace, rigor and risk
• Management of individual and team performance
• Ability to manage issues and crisis, including scenario planning and activation of communications strategies, initiatives and cascades
• Strong ability to manage multiple projects and brand priorities simultaneously
• Excellent organizational and project management experience to ensure timely delivery and thoughtful execution
• Experience with budget and agency management
• Ability to collaborate across matrix team to keep stakeholders