Siebel Production Support

Location: Fort Worth, Texas Hire Type: Full Time Only Job Description: Technical/ Managerial Skills Should have proficiency in Siebel 8 Should have good understanding of Siebel Architecture Minimum 2 years of Production Support Management experience Able to manage Siebel Production Support with multiple projects Able to manage multi location Tier 2 and Tier 3 Support team Very Good communication and negotiation skills Preferred Experience Siebel Techno Managerial Exposure to Airline domain. Ensure the overall stability, performance, and quality of the Siebel Lead Production application issue resolution and system enhancement development efforts from requirement gathering and analysis through implementation Prioritize, schedule, assign, and manage the workload of the Siebel support and development staff Provide functional and technical support and guidance to the Siebel Liaise with the Help Desk Manager, Technical Leads, Project Manager, 3rd party vendors and business owners Maintain and ensure compliance to Standard Operating Procedure Maintain and communicate status to management Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Next Level Business Services, Inc.