Host / Hostess
The Lodge at Deadwood Gaming Resort
Job Title
Greets and seats guests, manages reservations and wait lists, answers phones and handles customer inquiries.
Responsible for creating a welcoming first impression, coordinating with kitchen and wait staff and ensuring a positive dining experience from arrival to departure.
Must have excellent customer service, communication, organization and the ability to work effectively in a fast-paced environment.
Keep the waiting area clean and organized and process takeout orders.
Professionally handle complaints and thank departing guests for their visit.
A collaborative attitude is needed to work effectively with servers, cooks and management.
Previous customer service or hospitality experience is preferred.
Must work days, evenings, some weekends and holidays.
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