Telecommunications Systems Technician II

Job Description and Duties

Are you looking for an exciting and fast-paced career? Join the California Governor's Office of Emergency Services (Cal OES) and be part of an organization that serves as a leader in emergency management and homeland security through dedicated service to all. We are looking for enthusiastic and motivated individuals to join our team. If you are interested in a challenging opportunity in a high-energy, team-oriented environment, you are encouraged to apply.

This is the full journey level. Under general supervision, incumbents will assemble, install, modify, configure, create, program, diagnose, repair and maintain a wide variety of public safety agency communication network systems and equipment in accordance with manufacturer specifications and engineering instructions. Incumbents analyze electronic problems and make repairs at both the system and component levels relating to microwave and land mobile radio (LMR). Incumbents are required to have a valid industry accepted FCC certificate or license (as listed in the Minimum Qualifications section) to interpret and apply the provisions of the laws, rules, and regulations of the FCC relating to LMR and microwave communications. Incumbents use precision instruments to detect, eliminate, and prevent sources of radio frequency interference on all public safety communications network systems; and manage, configure, create, program, import/export data files for the PSC, service servers, hosts, desktop work stations, VoIP, RoIP, Telephone switches, PBX servers, routers and networking systems used by clients to support public safety communication systems and equipment. Incumbents manage MPLS, virtual private wire service (VPWS) services given an existing infrastructure network including modifying, deleting, disabling, re-enabling, and creating these services to support public safety communications networks.

Technicians at the journey level may be required to assist and train/instruct others while performing daily public safety telecommunications technical functions.

You will find additional information about the job in the .

Working Conditions

In Office : This position supports and manages the day-to-day business operations for Cal OES which is handled in an office location. This is not considered a hybrid telework position.

DMV Pull Program : Participation in the DMV Pull Program is required. The position(s) require(s) a valid California Driver’s License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.

Special Requirements

• The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.

Background Investigation : Candidates are required to submit to a background investigation process, including but not limited to Live Scan fingerprinting to obtain Department of Justice and Federal Bureau of Investigations clearances.

THIS POSITION IS SUBJECT TO THE POST & BID PROCESS : Priority will be given to Cal OES Post & Bid applicants (if any). Post & Bid applications must be received or post marked no later than 11/16/2026 , to be considered. Post & Bid applications will be accepted from individuals currently employed by the Cal OES, with permanent status in the classification.

Telecom License Requirement : To be eligible for consideration, you must possess an FCC General Radiotelephone Operator’s License or industry accepted equivalent (please refer to the Classification Specifications). Please include a copy of your license or reference your Call Number or FRN #.

Application Package Requirements

To have your application considered for this job opportunity:

• List the Job Code (JC) and Position Number for this position in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” section on the State Application, STD. 678.
• List your most current employment history first in the “EMPLOYMENT HISTORY” section on the STD. 678.
• Provide the “From” and “To” dates with the month, day and year, the “Hours Per Week” that you worked and the Total Worked (Years/Months). You may include overtime hours.
• You must complete the “DUTIES PERFORMED” on the State Application ( do not note “see attached resume” in this section ). Failure to comply and your application is considered incomplete.
• SROA and Surplus are encouraged to apply and must submit a copy of their letter.
• Please note consideration shall be given to work experience gained in a part-time or full-time job, regardless of whether the job was a paid or a volunteer position or was within, or outside of, state service.

If using education to qualify please submit a copy of your transcripts. If selected, official transcripts will be required. Foreign education must obtain and submit verification of United States course/degree equivalency.

NOTE: Incomplete applications received may not be considered. Resumes are welcomed but do not take the place of the completed State Application STD 678. Applications received via fax or email will NOT be accepted. If you would like confirmation of receipt, please send certified mail.

**A candidate pool may be established for subsequent vacancies.**

**All hires may be subject to a criminal background check.**

**We encourage applicants to apply electronically.**

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Ethical and accountable – exercises good judgment, tact, and responsibility in all assignments
• Diligent/Conscientious- ability to actively support leaders and team goals, exercise independent critical thinking, and take the initiative to ensure overall success of CalOES PSC
• Leadership skills – capable of mentoring, training, and guiding lower-level technicians
• Technically proficient – possesses an advanced technical acumen to mentor, train, and support colleagues
• Team-oriented – works cooperatively with colleagues, agencies, and stakeholders
• Independent worker – able to take initiative and perform tasks without close supervision
• Dependable – reliable for on-call duty, emergency response, and after-hours work
• Organized – manages multiple tasks, schedules, and documentation efficiently
• Communicative – strong oral and written communication skills for coordinating with agencies and documenting work
• Customer-focused – responsive to the needs of public safety agencies and end-users
• Physically resilient – to meet work requirements and a high safety consciousness
• Professional demeanor – to always represent CalOES core values in the absence of Supervisor while in the presence of subordinates and clients

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Cal OES employees are eligible for a number of benefits and working for us is a great opportunity to join a committed team. Benefits include but are not limited to the following:

• Excellent CalPERS state pension plan
• 401(k) and 457(b) Plan
• Generous paid time off
• Health, dental & vision insurance for the employee or the employee's family
• Investment in careers development
• Free Parking

Statement of Qualifications

All applicants must provide a Statement of Qualifications (SOQ) for the hiring manager’s review. Failure to include an SOQ may disqualify an applicant from consideration. Your SOQ may be a determining factor of your qualifications for this position. If your qualifications are competitive, you may proceed to the hiring interview.

A resume in lieu of the SOQ responses and a standard or generic SOQ may disqualify an applicant from consideration.

Please review the Duty Statement and Desirable Qualifications for this position.

SOQ FORMAT INSTRUCTIONS :

The SOQ shall be no more than one page, single sided, single-spaced in 11-point Arial font.

PLEASE ANSWER THE FOLLOWING :

1. Please explain the basic trunking system design and advantages and disadvantages.

2. What is the basic simulcast system design and advantages and disadvantages?

For assistance in uploading documents, including the SOQ, you may want to consider watching the following video from CalHR's Training Catalog:  Upload SOQ to your Application Package

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please refer to the Statement of Qualifications (SOQ) section at the bottom of this job bulletin for the filing instructions and the SOQ Question(s). Applications submitted without the SOQ may not be considered.