Bilingual Front Desk Associate (English/Spanish)

Front Desk CoordinatorJoin our vibrant team at Consultorio Medico Hispano, a leading medical clinic dedicated to providing exceptional care to our community. At our clinic, we believe in fostering a dynamic work environment where every team member plays a crucial role in ensuring our patients receive the highest quality of care. If you're passionate about making a difference in people's lives and thrive in a fast-paced setting, we want you to be a part of our team.We are seeking a dedicated and personable Front Desk Coordinator to join our team. As the first point of contact for our patients, you will play a key role in providing excellent customer service and ensuring the smooth operation of our clinic. The ideal candidate will be highly organized, detail-oriented, and capable of multitasking in a dynamic environment.Responsibilities:Greet patients and visitors with a warm and welcoming demeanor.Schedule appointments and maintain the clinic's appointment calendar.Answer phone calls, respond to inquiries, and provide information to patients.Verify patient information and insurance details.Coordinate patient intake and discharge processes.Maintain cleanliness and organization at the front desk area.Assist with administrative tasks such as filing, data entry, and billing.Collaborate with medical staff to ensure efficient patient flow.Handle patient concerns and complaints with professionalism and empathy.Uphold HIPAA compliance and patient confidentiality at all times.Qualifications:High school diploma or equivalent required; associate's or bachelor's degree preferred.Previous experience in a medical or healthcare setting preferred.Excellent communication and interpersonal skills.Strong customer service orientation with a positive attitude.Ability to work effectively in a fast-paced and dynamic environment.Proficiency in computer skills, including Microsoft Office Suite.Detail-oriented with exceptional organizational skills.Ability to prioritize tasks and manage time efficiently.Familiarity with medical terminology and insurance procedures is a plus.Bilingual proficiency (English/Spanish) required.Benefits:Competitive salary and comprehensive benefits package.Opportunities for career advancement and professional development.Collaborative and supportive team environment.Rewarding work that makes a difference in the lives of others.Convenient location with access to public transportation.Job Types: Full-time.Pay: $14.00 - $16.00 per hour.Expected hours: 16-40 per week.Benefits:Employee discount.Flexible schedule.Schedule:Day shift.Weekends.Work Location: In person.