Remote Bilingual IT Support Desk Analyst (French/English)

CAI

CAI is seeking a Bilingual (French/English) Service Desk Analyst who will be responsible for providing Level 1 technical support to clients primarily via phone, email, or chat. This is a full-time, remote position. Ideal candidates will have at least 6 months of experience in a technical support role and be fluent in both English and French. Responsibilities include troubleshooting hardware and software issues, documenting customer interactions, and ensuring a high level of customer service. #J-18808-Ljbffr

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Vacancy posted 14 hours ago

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