Automotive Ford Service Director

Buckeye, United States | Posted on 08/24/2026 Full-Time | $12,000–$16,000 Per Month DOE Lead a High-Performing Ford Service Department Jones Ford is seeking an experienced Service Director to join our team in Buckeye, AZ. We are looking for a proven dealership leader with previous Ford experience and at least 2+ years of experience as a Service Director . This is an excellent opportunity for an experienced automotive fixed-operations professional who knows how to lead teams, improve service department performance, maximize profitability, and deliver an exceptional customer experience. $12,000–$16,000 Per Month DOE Benefits Include: Competitive compensation based on experience Medical Insurance 401(k) Plan Paid Holidays Paid Sick Time Closed Sundays Employee discounts on vehicles and service Positive and professional team environment What You'll Do Lead and oversee daily operations of the Ford service department Develop and motivate Service Advisors, Technicians, and support staff Monitor department performance, profitability, CSI, and productivity Establish and maintain service department goals and performance standards Ensure exceptional customer satisfaction throughout the service experience Work closely with the Parts and Sales departments to maximize dealership efficiency Monitor technician productivity, workflow, and repair order completion Review department financial performance and identify opportunities for growth Ensure compliance with Ford manufacturer standards and dealership policies Recruit, train, coach, and develop service department employees Resolve escalated customer concerns professionally and efficiently Maintain a safe, organized, and productive service operation Analyze department processes and implement improvements when needed What We're Looking For 2+ years of experience as an Automotive Service Director REQUIRED Previous Ford dealership experience REQUIRED Proven leadership experience within an automotive dealership Strong understanding of dealership fixed operations Demonstrated ability to improve service department performance and profitability Strong knowledge of automotive service operations, workflow, and repair processes Excellent leadership, communication, and organizational skills Strong customer service and conflict-resolution abilities Ability to manage multiple priorities in a fast-paced dealership environment Proven ability to coach, motivate, and hold a team accountable Ideal Candidates May Have Experience As: Ford Service Director Automotive Service Director Fixed Operations Director Service Manager Ford Service Manager Fixed Operations Manager Automotive Service Department Manager Ford Fixed Operations Manager Why Jones Ford? At Jones Ford, we believe strong leadership and a great team are the foundation of a successful dealership. You'll have the opportunity to lead a professional service operation while building a long-term career in a supportive environment. Plus, with Sundays closed, you can enjoy valuable work-life balance while leading a high-performing automotive service department. #J-18808-Ljbffr Elite Recruiting Services