Customer Service Attendant

Job Description

Job Description

We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction.

Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We’re seeking dedicated individuals who seek to  exceed expectations , deliver an  extraordinary customer experience , and provide an  exceptionally clean car—every customer, every visit . 

The Customer Service Associate (CSA) plays a vital role in creating a top-tier car wash experience by ensuring every customer enjoys a safe, efficient, clean, and friendly visit. Key responsibilities include loading vehicles into the tunnel, maintaining the site’s cleanliness and appearance, operating the pay station with professionalism, warmly greeting guests, and assisting customers to ensure their needs are met with exceptional service.

We offer you:

• Fast-paced, high-volume environment (You won’t be bored.)
• Active work outside (Don’t like being inside? You’ll love our work.)
• Growth opportunity (We promote from within, Big Dan's is rapidly expanding with the opportunity of Management positions at current or future locations)
• Paid training.
• Hourly rate plus commission.
• Incentive bonus opportunities.
• Tuition assistance.
• Free car washes!

We want you to:

• Serve our customers in a friendly manner with a big smile!
• Be cooperative with your team members and follow our systems.
• Like to learn new skills in areas of safety, mechanical, and customer service.
• Maintain a clean appearance according to our standards.
• Be able to stand for extended periods of time.
• Be able to lift a minimum of 25 pounds.
• Be able to operate electronic devices.
• Be willing to hustle and have a sense of urgency.
• Have open availability.