Assistant Branch Manager

Description:

At Trax Credit Union, we exist to move people forward. We are committed to creating a path to financial health for every member we serve. Our work is guided by accountability, service, passion, integrity, respect, and excellenceand were looking for leaders who bring these values to life every day.

Key Responsibilities

• Partner with the Branch Manager to keep daily operations running seamlessly across teller, member service, and lending functions
• Be the go-to expertanswering everything from quick questions to more complex scenarios around products, policies, and regulations
• Oversee cash operations, including vault balancing, cash ordering, and decision-making around member transactions and funds availability
• Jump in when neededserving as a teller or vault teller and handling all related duties with confidence
• Drive growth by identifying opportunities, building relationships, and connecting members with the right financial solutions
• Help the branch hit (and exceed) goals for loans, new accounts, and referrals
• Open new accounts and guide members through important financial decisions
• Detect and prevent fraudulent activityprotecting both members and the credit union
• Review and explain credit reports in a clear, helpful way
• Originate, process, and close loans from start to finish
• Coach and develop team membersbuilding their technical skills, sales confidence, and people skills

Requirements:

• 3+ years of experience in a financial institution
• 1+ year of cash handling experience
• A genuine passion for helping both members and your team succeed

Why Youll Love This Role

• Youll have real influenceon team performance, member experience, and branch success
• Its a hands-on leadership role where no two days look the same
• Youll grow your leadership skills while staying connected to the front line
• Youll be part of a team that values collaboration, accountability, and service

Why Trax Credit Union

At Trax, we invest in our employees so they can deliver their best every day. We are proud to offer the following benefits:

• Medical, Dental, and Vision coverage
• Employer-paid Short-Term & Long-Term Disability
• Life and AD&D Insurance
• 401(k) Retirement Plan
• Free Choice Plus Checking Account
• Exclusive Employee Financial Perks after 90 days on the job
• Loan discounts for consumer and home loans

Our Commitment

At Trax Credit Union, we dont just manage financeswe help people move forward. If you are passionate about making a difference, leading with integrity, and creating meaningful impact in your community, we encourage you to apply.

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