Assistant Food and Beverage Manager

Omni Fort Lauderdale Hotel The Omni Ft. Lauderdale Hotel is a 29-story hotel, located at 1950 Eisenhower Blvd, and connected directly to the Broward County Convention. The property offers 801 guest rooms and suites, multiple restaurants, a vibrant rooftop bar, a sprawling pool, spa, and fitness center. The hotel has over 120,000 square feet of indoor and outdoor meeting and event space, including a grand ballroom, junior ballroom, 25 breakout rooms and pre-function meeting space with waterfront views. Job Purpose To ensure the maximum guest satisfaction in a consistent and controlled atmosphere providing Food and Beverage products complying with Omni Food & Beverage standards. Responsible for the proper training and supervision of Food & Beverage personnel. Essential Job Functions To consistently ensure the maximum guest satisfaction while dining in the restaurant. Pre-meal meeting conducted with service staff on a daily basis. Supervision of floor during operation. Ensure that service personnel follow service protocol including steps of service. Handle all complaints to the guests' satisfaction. Make the staff weekly schedule. Ensure Kitchen, stewarding and cashier staff are on duty as scheduled. Ensure the side-stations are fully stocked with equipment. Making sure the beverage machines are functioning properly. Ensure station rotation in seating. Assist in seating or service of guests as necessary. Monitor productivity of service staff. Monitor the quality and consistency of the food product. Making sure special boards and/or descriptions posted accurately. To be familiar with clients so that there is constant recognition of all repeat guests. Review reservations on a daily basis and check against the VIP list from the front desk. All special attention details handled properly. Maintain the physical atmosphere and cleanliness of the restaurant. Ensure the staff’s uniforms and appearances meet specifications. Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands. Make sure all equipment in good condition and clean. All lights and music adjusted appropriately for each meal period. Constantly perform positive up‑selling techniques with service staff. Be familiar with all beverage‑related procedures and equipment and assist the cashier when needed. Know and adhere to all company policies and procedures. Know emergency procedures and work to prevent accidents. Be familiar with and enforce all policies related to liquor liability laws. Perform any and all other duties assigned and/or required by management. Qualifications Previous Restaurant Manager Experience required Flexible schedule including evenings, weekends, and holidays Understanding of financial statements and labor productivity Must have unexpired Food Handlers and TABC – or obtain upon hire. Must be able to stand and walk for an extended period of time or for an entire shift. Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance. Working in interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed. Exposure to various cleaning chemicals. Exposure to food items and beverages. Tools & Equipment Desktop computer (Opera, ALICE, Synergy, Microsoft Office, Kronos, Birchstreet, Micros, Open Table), printer, telephone, copier, fax machine and push to talk radio. Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link EEOC is the Law Poster Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. #J-18808-Ljbffr