Customer Service Rep
$19.68 - $25 per hourManpower Inc
Our client, a leading aerospace industry organization, is seeking a dedicated Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Customer Support Department supporting order coordination and client communication. The ideal candidate will demonstrate strong organizational skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.
Job Title: Customer Service Rep Location: Lynwood, CA 90262 Pay Range: $19.68 - $25.00 - depending on experience, skills, and qualifications. Shift: 1st Shift 7:00am - 3:30pm (may change due to business need) What's the Job?- Review customer purchase orders and verify alignment with internal work orders.
- Ensure all process requirements and customer specifications are accurately communicated and flowed down.
- Monitor the MRP system to ensure customer order due dates meet required delivery dates.
- Provide timely updates to customers regarding order status within the required response timeframe.
- Coordinate with production to obtain estimated completion dates (ECDs) and develop daily reports on orders and production status.
- High School Diploma or GED required.
- 2+ years working in aerospace customer service (preferred).
- Proficient in Microsoft Office; experience with MRP/ERP systems preferred.
- Strong accountability, active listening, and assertiveness skills.
- Excellent communication skills, both oral and written, with a customer-oriented mindset.
- Health, dental, and vision insurance
- Paid time off, paid holidays, sick time
- 401(k) retirement plan with company 3% match
- Professional development and training opportunities and growth
- Medical and Prescription Drug Plans
- Dental Plan
- Supplemental Life Insurance
- Short Term Disability Insurance
- 401(k)
Vacancy posted 1 day ago
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