Case Manager - Part time

Job Description

As a Case Manager for Floyd County's Probation Department, you'll be responsible for coordinating and providing assistance and support for management of cases.

  RESPONSIBILITES:

• Help maintain accurate appointment scheduling for all probation officers.
• Type correspondence, memorandums, judgments and presentence investigations as well as other court pleadings as assigned/Incite.
• Open new probation accounts and enter client information into Odyssey system.
• Maintain inventory of supplies and reorder as necessary
• Handle a multi-line telephone system, determine nature of call, and answer inquiries and/or route caller to appropriate individual or agency.
• Handle the paperwork concerning interstate/intrastate transfers (incoming and outgoing).
• Collect user fees and maintain accurate records of same. Balance account and deposit collections and other accounting tasks as required. Track fee collection on a monthly and individual basis. Reconcile office bank account monthly.
• Perform general office duties as assigned. 

JOB REQUIREMENTS AND DIFFICULTY OF WORK

• Thorough knowledge of the criminal justice system, including practical knowledge of the customary practices and procedures of the court and specialized knowledge and understanding of the accepted principles involved in the supervision of probationers.
• Ability to effectively interview and investigate probationers to assure proper placement within the probation department.
• Ability to maintain accurate and orderly files electronically within Odyssey.
• Ability to type with speed and accuracy and to use a variety of office equipment and systems.
• Ability to effectively communicate with the public in a courteous and tactful manner, engaging the principles of effective intervention
• Participate in Floyd County skill training set out in Floyd County Probation Policy and Procedures Employee Handbook.
• Ability to follow all personnel policies and rules of the organization.
• Ability to assist court personnel, when required.

• Ability to work at least one evening per week.

WORKING ENVIRONMENT:

• Individual performs duties in a standard office environment with no unusual physical demands. Individual may be exposed to irate or potentially violent individuals.