Industrial Engineer

Industrial Engineer

The Stations, Facilities & Structures division oversees the inspections, operations, and maintenance of all MBTA facilities, from stations to office buildings, and structures, such as bridges and tunnels. The Industrial Engineer within our Materials Management team will support the Stations, Facilities & Structures division through the design and optimization of materials management processes, with a strong emphasis on equipment asset management. The Industrial Engineer will develop efficient workflows, planning methods, and control systems that improve how materials, tools, and critical equipment assets are tracked, maintained, and utilized. In addition to strengthening inventory accuracy and standardizing asset controls across trade shops, the Industrial Engineer supports planning for equipment investments and procurements by analyzing operational needs, assessing lifecycle data, and informing long-term asset and material strategies. This work enhances equipment readiness, promotes transparent lifecycle management, and ensures that procurement and capital planning decisions align with operational priorities.

Duties & Responsibilities

• Oversee the operation and maintenance of key equipment in manufacturing facilities, ensuring their condition meets safety standards and that preventative maintenance contracts are managed effectively.
• Develop and/or prepare technical specifications for maintenance contracts.
• Analyze equipment lifecycle data to inform planning for capital investments, replacements, and procurement needs.
• Work closely with operators, technicians, and maintenance personnel to optimize workflows, eliminate bottlenecks, and improve overall efficiency.
• Support asset and inventory management activities, including establishing baseline inventories, validating asset tagging standards, tracking warranties, and ensuring accurate documentation across trade shops.
• Develop and maintain control systems that strengthen material accuracy, traceability, and compliance with departmental standards.
• Evaluate material-related controls, identify gaps, and propose corrective actions to improve consistency and accountability across facilities.
• Map key business processes and identify areas of improvement, simplification, and cost reduction.
• Provide data analysis to support decision-making.
• Coordinate with leadership to capture operational requirements and integrate them into inventory, maintenance, and asset-planning processes.
• Coordinate with leadership to document end-to-end processes and draft related Standard Operating Procedures.
• Uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Perform all other duties and projects that may be assigned.
• Respond to each inquiry, whether from a customer, vendor, or co-worker, in a courteous and professional manner consistent with the Authority's driven by customer service quality standard.
• Establish and maintain sound union/management relations while upholding the rights and interests of management and adhering to collective bargaining agreements.
• Drive a company or personal vehicle to visit work sites and to assist at emergencies, service disruptions, and/or other events as needed.
• Respond, directly or through others, and/or report to work for emergencies, extreme weather conditions, or any other abnormal conditions that impair service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Perform all other duties and projects that may be assigned.

Minimum Requirements & Qualifications

• Bachelor's degree in Industrial, Mechanical, Electrical or Civil Engineering from an accredited Engineering Program.
• Three (3) years of industrial engineering experience.
• Effective organizational, analytical, time management, and multi-tasking skills.
• Proficiency with MS Office Suite.
• Experience with planning, operations, engineering, and/or project management.
• Experience working with tools that support planning, such as asset and database management, visualization software, graphic design, simulation tools such as ARENA, and interest in software tools relevant to light manufacturing and operations, such as AUTOCAD, TULIP, and others
• Strong analytical skills with an ability to translate raw data into compelling insights.
• Highly organized, motivated, and have excellent attention to detail.
• Demonstrated ability to communicate and present effectively to a diverse group of stakeholders and customers.
• Possession of a valid driver's license without infractions in accordance with MBTA policy.
• Have the ability to operate MBTA Vehicles for the use of traveling to job sites when needed.
• Have the ability to work any and all shifts and/or locations assigned or directed.
• Be available to work twenty-four (24) hours per day, seven (7) days per week, 365 days per year.

• Substitutions
• A master's degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

Preferred Experience & Skills

• Two (2) additional years of Industrial Engineering or Mechanical Engineering experience.
• Experience in transportation, construction, maintenance, or manufacturing industries.
• Experience in the public sector.

Job Conditions

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
• Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including physical examination and drug and alcohol screenings.
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
• Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting pre-employment screenings / pre-boarding, working in their positions, and throughout the duration of their program.

1. General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
2. Application Completion: It is each applicant's responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. The recruitment team does not have access to existing employee data / history.
3. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
4. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
5. Work Eligibility: All employees must be legally authorized to work in the United States and on an unrestricted basis. The MBTA does not have an employer work sponsorship program. However, if you have unrestricted work authorization, or are sponsored by a separate entity, you are