Manager of Concessions- Miami, FL (Prime Concessions - Onsite)
Loud and Live Inc
Job Description
Job Description
*This is an onsite role based out of our office in Doral, FL. This is not a remote or hybrid opportunity.
About Prime Concessions
Prime Concessions is a full-service concessions and hospitality company specializing in beverage, bar, and food service operations for live events, festivals, concerts, sporting events, corporate functions, and other large-scale gatherings. We partner with event producers, venues, and organizations to deliver exceptional guest experiences through professional hospitality, efficient operations, and outstanding customer service.
From planning and logistics to on-site execution, we provide turnkey concessions solutions including bar management, beverage sales, food service coordination, staffing, inventory control, and point-of-sale operations. Whether supporting a single event or managing a year-round venue, our focus is on creating safe, seamless, and profitable operations that enhance the overall event experience. At Prime Concessions, we foster a fast-paced, team-oriented culture where hospitality, service excellence, and operational efficiency drive everything we do.
Position Summary
Reporting to the Senior Manager of Concessions, this role is responsible for managing on-site concessions operations including staffing, inventory control, bar setup, product ordering, event execution, and guest-facing food & beverage service standards.
The ideal candidate thrives in fast-paced live-event environments, understands high-volume concession operations, and is comfortable leading teams through event setup, service, breakdown, and operational troubleshooting. This role is highly operational and field-focused, requiring strong attention to detail, urgency, organization, and hospitality execution.
Key Responsibilities
Event Concessions Operations
- Oversee on-site concessions operations during concerts, festivals, sporting events, private events, and experiential activations
- Manage the setup, operation, and breakdown of bars, concession stands, portable beverage stations, VIP hospitality areas, and food service environments
- Ensure all concessions areas are clean, organized, stocked, and operationally ready prior to event opening
- Support event-day execution by monitoring service flow, staffing performance, inventory levels, and guest experience standards
- Troubleshoot operational issues in real time and communicate needs or concerns to leadership promptly
Staffing & Team Management
- Recruit, schedule, train, and supervise bartenders, barbacks, cashiers, concessions staff, and temporary event labor
- Coordinate staffing levels based on event size, operational needs, and projected attendance
- Lead pre-event staff briefings and communicate service expectations, operational procedures, and event-specific details
- Foster a positive, team-oriented, and hospitality-driven work environment
- Monitor staff performance and support operational accountability during live events
Inventory, Ordering & Product Management
- Assist with product ordering, requisitioning, and inventory management for all concessions operations
- Monitor inventory levels for alcohol, beverages, mixers, dry goods, disposables, ice, supplies, and operational materials
- Coordinate event inventory pulls and ensures proper product distribution across bars and concession locations
- Track product usage and assist with post-event inventory reconciliation and reporting
- Support loss prevention and proper handling of inventory and operational supplies
Beverage Program & Menu Support
- Assist with building beverage menus, cocktail offerings, and concessions product selections based on event type and audience
- Support drink recipe development, bar setup standards, and operational consistency across events
- Ensure proper presentation and execution of branded beverage programs and sponsor integrations
- Collaborate with concessions leadership on improving service efficiency and guest experience offerings
Logistics & Operational Support
- Assist with loading, transporting, organizing, and setting up concession equipment and operational assets
- Coordinate with warehouse, production, and venue operations teams to ensure timely setup and breakdown of concessions environments
- Oversee organization and cleanliness of concession storage areas, bars, refrigeration units, and operational equipment
- Ensure proper handling and maintenance of concession equipment, portable bars, refrigeration, draft systems, and POS stations
Compliance & Safety
- Ensure compliance with all alcohol service laws, health department standards, food safety procedures, and venue operational policies
- Maintain cleanliness and sanitation standards across all concession operations
- Monitor responsible alcohol service practices and operational safety during events
- Assist with maintaining operational permits, certifications, and event compliance requirements when necessary
Qualifications
- 3+ years of experience in concessions, bars, hospitality, catering, festivals, live events, or food & beverage operations
- Experience managing high-volume food & beverage or event operations preferred
- Strong understanding of bar operations, beverage service, concessions logistics, and inventory management
- Experience supervising event staff, bartenders, or hospitality teams
- Strong organizational, communication, and multitasking skills
- Ability to remain calm and solutions-oriented in fast-paced event environments
- Hands-on work ethic with the ability to actively support operational execution
- Ability to work nights, weekends, holidays, and extended event hours
Preferred Experience
- Experience in concerts, festivals, stadiums, arenas, nightlife, or experiential hospitality environments preferred
- Knowledge of liquor brands, beverage programs, cocktail development, or event hospitality operations preferred
- Familiarity with POS systems and inventory management systems preferred
- Bilingual English/Spanish preferred
Physical Requirements
- Ability to stand and walk for extended periods during events
- Ability to lift and move inventory, kegs, equipment, and operational supplies up to 50 lbs
- Comfortable working in outdoor event environments, bars, kitchens, warehouses, and active production sites
- Ability to work extended operational hours during event builds and live events
What We’re Looking For
We are looking for a hospitality-focused operational leader who understands how to execute high-volume concessions experiences efficiently while maintaining strong guest service standards.
The ideal candidate is organized, proactive, and comfortable leading teams in fast-paced live-event environments. This role requires someone who can manage staffing, inventory, bar operations, and event execution while supporting the larger concessions leadership team in delivering memorable food & beverage experiences.
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