Medical Assistant - NY

Medical AssistantWe're hiring a Medical Assistant to support day-to-day clinical care and patient flow at our TIA Williamsburg clinic.As a Medical Assistant at Tia, you'll help keep the clinic running smoothly by rooming patients, collecting health information and vitals, supporting providers, preparing exam rooms, performing phlebotomy, and helping ensure each patient feels seen, heard, and cared for. This role is a great fit for someone who is highly organized, calm under pressure, detail-oriented, and energized by delivering an excellent patient experience.Why TiaOpportunity to help reimagine women's healthcareCollaborative clinic environment with providers, MAs, and front-of-house teamsMission-driven team focused on high-quality, personalized patient careHands-on role supporting both clinical care and clinic operationsOpportunity to build experience in an integrated women's health modelWhat You'll DoPatient Rooming & Clinical Support: Room patients, collect relevant health information, review health summaries, take vitals, and document accurately in the medical record.Provider Support: Help providers prepare for patient visits by reviewing upcoming schedules, capturing relevant patient context, and communicating important updates throughout the clinic day.Patient Flow & Clinic Coordination: Monitor the schedule, help move patients smoothly from front of house to back of house, and partner with the care team to keep clinic flow on track.Labs, Imaging & Follow-Up: Support lab and imaging workflows, including entering orders, confirming diagnosis codes, updating pharmacy information, and helping ensure follow-up items are completed in a timely manner.Phlebotomy & Clinical Procedures: Perform phlebotomy and specimen collection as needed while following Tia's clinical guidelines and safety standards.Clinic Readiness: Prepare, clean, disinfect, and restock exam rooms throughout the day, including supply management, expiration checks, autoclaving, and ordering supplies as needed.Personalized Patient Care: Capture relevant patient preferences, needs, and context to help the broader care team deliver thoughtful, individualized care.What You'll BringRequirementsMedical Assistant certification or completion of a Medical Assistant training program, as required by applicable state or payer requirements1-2 years of experience in a clinical, ambulatory, primary care, women's health, or patient-facing healthcare settingPhlebotomy experienceExperience taking and documenting vitalsComfort using electronic medical record systems and clinical documentation toolsStrong attention to detail and ability to follow clinical workflows and documentation standardsHighly organized, calm under pressure, and able to manage multiple priorities in a busy clinic environmentStrong patient service orientation and ability to communicate with empathy, professionalism, and discretionUnderstanding of HIPAA and patient confidentiality requirementsAuthorization to work in the United StatesAbility to work onsite, Monday-Friday, with rotating Saturdays as neededNice to HaveExperience in women's health, primary care, gynecology, dermatology, or integrated care settingsExperience supporting LGBTQ+ patients or patients from diverse backgrounds and communitiesExperience with DrChrono, TiaMD, or similar EMR systemsExperience with autoclaving, disinfecting, supply management, and clinical inventory workflowsStrong understanding of data security protocols and healthcare privacy requirementsWork Location and ScheduleLocation: This role is based onsite in TIA WilliamsburgSchedule: This role requires an onsite clinic schedule of Monday, Tuesday, Thursday, and Friday, 8:00 AM–6:30 PM ET. Wednesdays off, with rotating Saturdays (approximately once per month)Compensation & BenefitsTia is committed to pay equity and pay transparency. Compensation for this role will be determined based on job-related factors, including experience, skills, qualifications, location, role leveling, business needs, and market conditions.The expected compensation range for this role is: $23 - $24 per hourYou may also be eligible for:Medical, dental, and vision benefits, if applicablePaid time off, sick leave, and holidays, if applicableProfessional development supportOther role-specific benefitsAbout TiaTia is on a mission to transform healthcare for women by increasing access, improving outcomes, and delivering a better care experience. Our "Whole Woman, Whole Life" model integrates primary care, gynecology, mental health, dermatology, and wellness across in-person care and a national virtual platform.We are a Series D, venture-backed company trusted by more than 120,000 women across four markets. Through our technology-enabled care model and partnerships with leading health systems, Tia is building one of the most comprehensive preventive care models for women.About Tia's CultureTia is building a culture of excellence in people, process, and product. For us, excellence is not perfection. It is the ongoing pursuit of improvement through learning, reflection, experimentation, curiosity, grit, and care for ourselves and others. We are looking for people who are energized by building, iterating, asking why, and helping create a fundamentally better healthcare experience for women.This position may require attendance at company and team off-sites.Scam NoticeTia will never ask for payment, gift cards, or sensitive financial information during the hiring process. All communication from our team will come from an official company email address ending in @asktia.com. If something feels off, please contact View email address on click.appcast.io OpportunityTia is an equal opportunity employer. We believe diversity of experience, perspectives, and background leads to a better environment for our employees and a better product for our users and patients. We strongly encourage people of color and members of the LGBTQ+ community to apply.If you are committed to collaborative problem solving, high-quality work, and making waves in women's healthcare, we'd love to hear from you.