Pharmacy Floor Operations Manager
Custom Health
Job Description
Job Description
Description:
Job Description:
Young At Heart Pharmacy is seeking a motivated and customer-oriented individual to join our team as the Pharmacy Floor Operations Manager. We are seeking a leader who can efficiently ensure fulfillment of customers' pharmaceutical needs by managing the team to accomplish quarterly key initiatives.
Parent Owner:
Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, at-home medication management solutions, real-time clinical oversight by 200+ pharmacist-lead clinicians and the collection of real-time, real-world data and insights.
Responsibilities:
- Develop, update and maintain departmental policies and procedures, goals, objectives, quality assurance programs, safety, environmental and infection control standards
- Assure all policies and procedures are being followed to ensure prescriptions and deliveries are accurate and shipments are ready on-time daily
- Adjust workflow and staffing to prevent overtime and maintain budget at or below expectations
- Develop and counsel direct reports; nourish employee morale; minimize turnover of productive/skilled employees
- Oversee staffing and other operations functions where technical personnel are the primary support resource
- Prepare work schedules, assign personnel, evaluate work performance and make recommendations for personnel action
- Manage team leads who subsequently supervise team members in pharmacy operations
- Establish rapport with team members and support their professional development
- Conduct annual Performance Reviews
- Develop Team Leads and other technical personnel for greater roles and growth within the company
- Attend meetings as required and participate in training
- Other duties as assigned
- Pharmacy Technician License obtained by the Indiana Board of Pharmacy
- Minimum of 2 years of managerial experience in a pharmacy setting
$155k - $168k
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