Clinical Solutions Specialist (West Territory)

Clinical Solutions Specialist

In short: we're looking for a Clinical Solutions Specialist (hybrid or remote) passionate about making healthcare better. This position offers a salary of $90,000 to $100,000 OTE (base salary plus variable compensation) based on experience, along with stock options, benefits such as paid time off, healthcare insurance, and more.

Hi, I'm Kelsey, the VP of Customer Success at EnsoData! We're excited to announce that we're looking for a new teammate - a Clinical Solutions Specialist passionate about making healthcare better!

The Clinical Solutions Specialist serves as a clinical subject matter expert and customer-facing partner, supporting both pre- and post-sale activities. This role is responsible for delivering high-quality product demonstrations, clinical training, and ongoing solution support to healthcare customers, while closely collaborating with Sales Account Executives to support pipeline development and deal success.

Clinical Demonstrations & Sales Support

• Deliver compelling, clinically accurate product demonstrations to prospective customers in partnership with Sales Account Executives.
• Support the sales cycle by addressing clinical workflows, use cases, and outcomes-related questions from clinicians and administrators.

Customer Training & Enablement

• Conduct clinical onboarding and training sessions (virtual and in-person) for new customers, tailored to specific clinical roles and workflows.
• Develop and refine clinical training materials, best practices, and enablement resources in collaboration with Product, Customer Success, and Marketing.

Customer Success & Adoption Support

• Provide ongoing clinical guidance, workflow optimization recommendations, and product usage insights post-implementation.
• Participate in customer check-ins, QBRs, and feedback loops to capture clinical insights and inform product improvements.

Cross-Functional Collaboration

• Act as the voice of the clinician internally, providing feedback to Product and Engineering teams on usability, workflow alignment, and feature needs.
• Support internal enablement by training Sales, Customer Success, and other teams on clinical use cases and product updates.

Compliance & Professional Standards

• Ensure all customer-facing activities align with regulatory, compliance, and quality requirements applicable to medical devices and SaMD products.
• Maintain current knowledge of clinical best practices, industry standards, and relevant healthcare regulations.

About EnsoData

EnsoData strives to make healthcare more accurate, efficient, and affordable through waveform artificial intelligence (AI) technology. Using AI and machine learning, our software analyzes billions of data points collected from sensors placed throughout the human body. Our first solution, EnsoSleep, reduces the time clinicians spend analyzing, scoring and managing sleep studies. This results in a simplified and accelerated patient testing, diagnosis, and treatment workflow. Our AI-powered technology has the capability of informing health decisions beyond sleep medicine, from monitoring patient health in the ICU or through wearables, to detecting and capturing seizure data, to providing earlier detection of heart disease, diabetes, stroke, and Alzheimer's.