Regional Vice Presidnet, Operations

Protech Automotive Solutions and its affiliated brands is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.

Leadership & Direction:

• Lead regional teams to ensure all markets are fully operational and integrated into the company culture.
• Establish clear expectations, provide necessary resources, and ensure managers have the tools and training to succeed.
• Develop and mentor Regional and General Managers, providing ongoing feedback, guidance, and career development.
• Recognize and reward desired behaviors, fostering personal and professional growth across the team.
• Proactively manage risk and identify opportunities for improvement in safety, teammate development, client relationships, and operational processes.

Operational Excellence:

• Execute company initiatives, ensuring alignment with overall corporate strategy.
• Analyze regional performance using established KPIs, identifying areas for growth and improvement.
• Lead and manage recruitment efforts to attract high-quality talent, ensuring a robust pipeline for future hiring needs.
• Maintain and communicate the region's service capabilities, ensuring that diagnostic tooling and training align with operational needs.

Client & Market Relations:

• Cultivate and maintain relationships with both internal and external clients and customers, capitalizing on market opportunities to expand market share.
• Collaborate with customers, clients, and insurance carriers to ensure seamless service delivery.
• Spearhead strategic relationships, enhancing the company’s visibility and market position.

Team & Regional Management:

• Manage a geographically dispersed team, adapting to the unique challenges of a mobile service business.
• Oversee the execution of workflow processes across multiple service lines, ensuring operational efficiency and service excellence.
• Other duties as assigned to support business needs and growth.

Leadership & Direction:

• Lead regional teams to ensure all markets are fully operational and integrated into the company culture.
• Establish clear expectations, provide necessary resources, and ensure managers have the tools and training to succeed.
• Develop and mentor Regional and General Managers, providing ongoing feedback, guidance, and career development.
• Recognize and reward desired behaviors, fostering personal and professional growth across the team.
• Proactively manage risk and identify opportunities for improvement in safety, teammate development, client relationships, and operational processes.

Operational Excellence:

• Execute company initiatives, ensuring alignment with overall corporate strategy.
• Analyze regional performance using established KPIs, identifying areas for growth and improvement.
• Lead and manage recruitment efforts to attract high-quality talent, ensuring a robust pipeline for future hiring needs.
• Maintain and communicate the region's service capabilities, ensuring that diagnostic tooling and training align with operational needs.

Client & Market Relations:

• Cultivate and maintain relationships with both internal and external clients and customers, capitalizing on market opportunities to expand market share.
• Collaborate with customers, clients, and insurance carriers to ensure seamless service delivery.
• Spearhead strategic relationships, enhancing the company’s visibility and market position.

Team & Regional Management:

• Manage a geographically dispersed team, adapting to the unique challenges of a mobile service business.
• Oversee the execution of workflow processes across multiple service lines, ensuring operational efficiency and service excellence.
• Other duties as assigned to support business needs and growth.

Protech uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

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