Management Analyst II

Department of Labor Job Class Code: 0393 Grade: 24 (Professional/Technical) Salary: $54,442.97 - $76,329.70 annually (includes 5.33% stipend) Location: Augusta, ME Opening Date: July 15, 2026 Closing Date: July 29, 2026

DESCRIPTION

Are you passionate about creating curriculum and training staff? Are you seeking a position where the work you perform makes a critical difference in the lives of others? If your answer is ‘yes’, then we want to talk to you about the possibility of joining our team! The Management Analyst II position is part of the Training and Support Unit (TSU) under the Bureau of Unemployment Compensation (BUC), with the Department of Labor. This position is based in Augusta, ME, with a hybrid work schedule option. The work performed includes, but is not limited to, delivering in‑person and virtual training to employees for various Bureau of Unemployment database systems (ReEmployME and BUC TrainME Classroom LMS systems), creating and maintaining training materials (including video creation skills), developing training curriculum, participating in BUC and Division projects, and collaborating closely with outside vendors who support our systems. Excellent training skills are required, and demonstrated experience is welcomed. We seek a well‑rounded professional who has exceptional communication, organizational, coaching, research, and technical abilities that foster a learn‑and‑grow environment for staff. The ability to pivot and adapt to learners on the fly as needed is essential. In addition, the MAII position will assist TSU Help Desk staff in processing daily Footprints tickets. An intermediate to advanced level of understanding of computer software and technology is required. Ability to manage several projects simultaneously is essential. An independent, resourceful, and proactive outlook is a must. Knowledge of or a background in Unemployment Insurance is helpful but not required. Much of the work is independent and includes collaboration with bureau management, support staff, and vendors.

REPRESENTATIVE TASKS

Plans and organizes studies of work and organizational problems including duplication, communication, information flow, inventory control, cost containment, and integrated service delivery in order to develop and maintain efficient and economical operations. Gathers and organizes information on problems, deficiencies, and resource waste to collect information for management analysis. Analyzes data gathered, develops information and documentation, and considers solutions or alternative methods of proceeding in order to recommend organizational and system changes and modifications. Installs new systems, confers with and trains agency staff, and conducts operational effectiveness reviews in order to ensure smooth system implementation and functioning. Develops and updates manuals to outline performance methods, organizational policies and procedures, and system operations. Implements, administers, and complies with human resource laws, policies, procedures, and practices, including AA/EEO, recruitment, employment, performance appraisals, training, discipline, contract administration, and employee safety in order to ensure the fair and equal treatment of subordinate employees.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Knowledge of the theories, principles, and practices of public administration, organization, workflow, personnel management, and financial procedures. Knowledge of data collection and interpretation methods and techniques. Knowledge of the organizational and staffing structures in state agencies and departments. Knowledge of human resources programs and services. Knowledge of methods and techniques of analysis, work simplification, and forms and records control. Knowledge of methods and techniques of establishing work standards. Knowledge of information management systems. Ability to gather, assemble, calculate, and analyze facts and draw valid conclusions. Ability to analyze and interpret laws, rules, and regulations. Ability to communicate effectively. Ability to write clearly and effectively. Ability to develop recommendations for the revision or repeal of laws, rules, regulations, policies, and procedures, and the implementation of new systems and organizations.

MINIMUM QUALIFICATIONS

Eight (8) years of education, training, and/or experience analyzing, evaluating, and/or developing improvements to organizational and/or managerial systems, programs, and practices.

BENEFITS OF WORKING FOR THE STATE OF MAINE

Work‑Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave , and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime‑exempt employees receive personal leave. Health Insurance Coverage – The State of Maine pays 85%–100% of employee‑only premiums ($12,845.82 – $15,112.76 annual value), depending on salary. Use this chart to find premium costs for you and your family. Health Insurance Premium Credit – Participation decreases employee‑only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements. Dental Insurance – The State of Maine pays 100% of employee‑only dental premiums ($395.72 annual value). Retirement Plan – The State contributes the equivalent of 14.11% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). Parental leave – Six weeks of fully paid parental leave. Additional unpaid leave may also be available under the Family and Medical Leave Act. Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full‑time. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment for applicants of all backgrounds, including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status, or genetics. Please note that reasonable accommodations are provided to qualified individuals with disabilities upon request. #J-18808-Ljbffr Mainerafting