Field Service Technician

Field Service TechnicianWe are a well-established multi-state equipment/service provider, offering services to industrial markets with a strong emphasis on heavy equipment and specialized fleet rental needs. If you believe that your experience, skills, attitude and work ethic fit, joining this dynamic team may be the next step for you.The Field Service Technician will be responsible for providing excellent customer service while maintaining, servicing, and repairing heavy equipment.ResponsibilitiesBe the company's number one support personnel for the customerRespond to service callsDiagnose issues with customer-owned equipmentCommunicate regularly with the Field Service ManagerExecute maintenance and repair workUtilize company's maintenance management software to prepare required work orders, fill out timecards, order parts, etc.Create parts list when neededMaintain any certifications required for specific or specialized work, as well as any licenses required to operate service vehiclesKeep company assets such as vehicle, laptop, diagnostic & specialty tooling, etc. in working orderRequirements:Belief that safety is a necessity, not an option5+ years of heavy equipment maintenance and repair experienceUnderstanding of various OEM platformsIntermediate computer skillsValid driver's license with satisfactory driving recordDesire and motivation to maintain certifications and continue applicable educationAwareness of being a representation of the company at all times, and an eager brand advocateDetail oriented with excellent record-keeping capabilitiesCollaborative spiritStrong problem-solving skills and an ability to think outside the boxGood decision making, problem-solving, troubleshooting, and creative thinking skillsPhysical Demands:The employee must occasionally lift and/or move up to 50 lbs.Must be able to stand for long periods of timeMust be able to sit for long periods of time while drivingMust be able to fit into tight spaces while workingJob Type: Full-timeBenefits:401(k)Health insuranceLife insurancePaid time offVision insuranceExperience:Heavy Equipment: 5 years (Required)Heavy Equipment Maintenance : 3 years (Preferred)License/Certification:Driver's License (Required)Ability to Commute:Mobile, AL (Required)Willingness to travel:50% (Preferred)Work Location: In person