Business Applications Specialist - Revenue Cycle/RIS

Job Title: Business Applications Specialist - Revenue Cycle/RIS
Position Open : 1

Hours: Monday - Friday; 9:00am - 6:00pm (1 hour lunch)

Location: Bend, Hybrid

Rate: starting wage $34.30 per hour depending on experience, education and internal equity of current employees
Position Type: Full-time; exempt
Benefits: Yes
Resume Required: Yes
Date Posted: 06/10/2026
Expires: Open until filled

JOB DESCRIPTION

The Business Applications Specialist (BAS) is the subject matter expert for revenue cycle and business applications that support radiology operations. This role provides advanced application support and helps implement, optimize, configure, test, validate, and maintain new and existing systems. The BAS supports workflow improvement, troubleshooting, data integrity, interface coordination, and revenue cycle operations. This position also partners with operational, clinical, billing, analytics, vendor, and IT teams to support efficient radiology business workflows and related ancillary systems.

REPORTS TO

Medical Records/RIS Manager

SUPERVISION EXERCISED

None

ESSENTIAL DUTIES

This position requires a high level of attention to detail and accuracy, as the consequences of even a minor mistake can be significant for patients and providers.

1. Configure, maintain, troubleshoot, and support Royal RIS Revenue Cycle, clearing house platforms, patient portal, and related business applications.
   1. Partner with operational, clinical, billing, vendor, analytics, and IT teams on upgrades, implementations, optimization, and issue resolution.
   2. Provide subject matter expertise on workflows, templates, queues, reports, rules, and operational processes.
   3. Support billing, scheduling, authorization, coding, and patient access workflows, and identify process improvement opportunities.
   4. Support go-lives, upgrades, conversions, downtime events, and post-implementation stabilization.
   5. Participate in workflow analysis, requirements gathering, testing, user acceptance testing (UAT), go-live activities, and change management.
   6. Monitor and troubleshoot interfaces between RIS, revenue cycle, clearinghouse, patient portal, and ancillary systems.
   7. Assist with reconciliation and validation of charges, claims, payments, adjustments, and demographic data to ensure data integrity and revenue accuracy.
2. Create and maintain training materials, workflow documents, policies, procedures, and end-user support resources.
3. Develop and execute test scripts for system changes, enhancements, interfaces, workflows, and software releases.
4. Support analytics, reporting, reconciliation, and revenue cycle performance initiatives as a functional subject matter expert.
5. Support quality assurance, testing, workflow validation, issue tracking, audit support, and operational readiness.
6. Manage assigned projects and support activities professionally and on time.
7. Maintain compliance with HIPAA, organizational security policies, and access governance standards.
8. Support user access management, provisioning, and audit activities.
9. Demonstrate strong interpersonal, organizational, analytical, and problem-solving skills.
10. Maintain a valid driver's license and insurability.
11. Perform other duties as assigned.

EDUCATION AND EXPERIENCE

Bachelor's degree or equivalent experience in revenue cycle, scheduling, billing, or other healthcare business systems required.

• Experience with Royal RIS, Imagine, clearinghouse systems, patient portals, and integrated healthcare systems preferred.

• System administration experience preferred.
• Healthcare experience required.

TYPICAL PHYSICAL DEMANDS

These typical physical demands are required with or without accommodation.

Stationary Position

• Must be able to remain in a stationary position for most of the workday.
• Sit-to-stand desks are available to all employees if the workstation has space to accommodate without obstruction to workspace.

Move or Transverse

• Often moves about the inside of the office to access workstations, file cabinets, office machinery, etc.

Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position

• Constantly operates a computer and other office productivity machinery, such as a computer, tablets, calculator, copy machine, printer etc.

Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Monitor

• Frequently communicate with co-workers, physicians, users who have questions about information technology or services provided.
• Must be able to exchange accurate information in these situations.

Move, Transport

• Occasionally moves paper/boxes/office machinery of varying weight normally up to 10-50 pounds.

Detect, Determine, Monitor, perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess

• Must be able to see to assess accounts, documents, and written communications.
• Must have the ability to read orders or other communications on the users' and clinic's behalf.

Exposure to work

• Constantly works indoors

EEOC STATEMENT

CORA is an equal opportunity employer, committed to providing employees with a work environment that is free of discrimination and harassment. Applications will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. All employment decisions are based on business needs, job requirements and individual qualifications. Reasonable accommodation can and will be provided to any employee who needs accommodation to perform the essential functions of the job if the accommodation does not cause undue hardship.