Lead Implementation Specialist

Lead Implementation SpecialistFactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.The Lead Implementation Specialist is a subject matter expert in one or more of FactSet's products, tasked with deploying FactSet's products by delivering on high-value projects and engagements. The Lead Implementation Specialists should be able to independently implement many workflows. Lead Implementation Specialists are contributing members of the department's leadership team and are looked to for decision making in their areas of expertise. In many cases, Lead Implementation Specialists are involved in the pre-sales solutioning process to ensure successful engagements. Lead Implementation Specialists should collaborate with and mentor junior members of the implementation specialist.All work done by Implementation Specialists is project-based and may include implementations, solutions optimization, and other time and knowledge-intensive projects. Implementation Specialists may be utilized on larger and more complex engagements and may serve as mentors for more junior members of the team.Our Implementations team is an essential partner to our clients to support complex changes across their organizations, drive enterprise deployments of FactSet solutions, manage organizational restructures, and implement process improvements. We work with all core analytics tools, such as PA (Portfolio Analysis), SPAR (our returns-based Style, Performance, and Risk tool), Portfolio Vault & Insight, Portfolio Batcher, Publisher, Analytics APIs, to name a few. As our mandate continues to grow, we are looking for eager, exceptionally talented individuals to join our team!What You'll DoProviding product (functional and technical) guidance on the solutioning of processes based on customer needsEffectively communicate with our most sophisticated users via a strong understanding of investment principles and their application in the industryCreate user workflow specifications, custom report specifications, establish priority and direction to technical integration staff on client requirementsIdentify growth strategies by outlining client organizational structures and uncovering additional opportunity during the implementation processStudy client workflows and partner with Product Development and Engineering to enhance FactSet's productsProvide user training and support the development of training programsProduce client-facing communication to facilitate transition from implementation phase to supportImplement new and enhance existing deployments to create a better user experience and further enable sales opportunitiesWhat We're Looking ForRequired SkillsBachelor/Master degree or equivalent in Finance, Computer Science, Information Systems, Engineering, or other related scientific or technical disciplineAt least 6 years of experience working with FactSet's Analytics toolsStrong knowledge of performance workflowsStrong technical backgroundProven technical proficiency particularly with writing complex screening codesUnderstanding of how clients use FactSet Analytics and Performance Solutions productsCFA, CIPM, CAPM, FRM, MBA, or other industry certifications preferredExtremely detail-oriented with the ability to see the big pictureEnthusiastic with a keen sense of initiative and a desire to take ownershipWillingness to travelJob location: Boston, Chicago, Los Angeles, New York, Norwalk, San Francisco, Toronto, CADWorking Environment: HybridMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.What's In It For YouAt FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage.Being a FactSetter means:The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.Career progression planning with dedicated time each month for learning and development.Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.The budgeted range for this position in New York City, Connecticut, and California is $120,000-$150,000.The budgeted range for this position in Toronto is $120,000 - $160,000 CAD.Please note: the salary range may differ in other locations or countriesCompany Overview:FactSet ( NYSE:FDS | NASDAQ:FDS ) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees' Choice Award winner. Learn more at FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify