Career Advisor

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here. REPORTS TO: Program Manager LOCATION: Greater Memphis Area Career Team is looking to hire a Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services to participants eligible for workforce programs. The Career Advisor guides jobseekers toward employment and training goals, removes barriers to success, and ensures accurate and compliant case management. Work is performed under the supervision of the Program Manager. Your Impact on Career Team's Success: Provide information and case management services to community members interested in workforce services Complete intake and eligibility determination for assigned workforce programs Assess jobseekers' employment, abilities, and training needs through interviewing, testing, and other methods Serve as a liaison between workforce development programs and community partners and resources Enter data into WIT and process clients through any participant information system as required Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals Stay on top of labor market trends and best practices in career and training paths Counsel clients on available job opportunities, training programs, and other services Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities Conduct orientation sessions, workshops, job clubs, and other group presentations for clients Assist participants in removing barriers to employment and training Follow all policies, procedures, and regulations related to eligibility documentation Maintain accurate individual case files in WIT for each registered customer, assuring each file contains all required eligibility documents and meets compliance requirements Meet and/or exceed program benchmarks and participate in all staff-related events as required, including training, staff meetings, and individual supervision Complete all required reports within the data management system Approach each day and task with a "ZAG" mindset Other duties and projects as needed This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. To Qualify for This Role, You Must Have: Bachelor's degree or higher or an equivalent combination of education and experience Strong communication skills and knowledge about community resources Possess strong analytical and problem-solving skills , with the ability to make well-thought-out decisions Must be computer literate with MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive Ability to serve as a role model to customers and motivate them toward achieving goals Ability to meet and exceed set goals and objectives Excellent interpersonal, time management, customer service, organizational, and communication skills, both oral and written required Knowledgeable about the WIOA program and other workforce program requirements A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality Exceptional time management skills to meet deadlines and work under pressure A Valid Driver's License Additional Skills/Knowledge Career Team Would Love for This Role: Bilingual or multilingual Strong multitasking abilities and a proactive approach to tasks Experience and knowledge of WIOA, TANF, SNAP, and other workforce development programs Training in Trauma Informed Care, evidence-based practice, and/or whole family services About Career Team Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors: Named by Inc. Magazine as one of America's 500 fastest growing privately held companies Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. #J-18808-Ljbffr Career-Team-36cf2150