Office Specialist

The work we do matters! Hiring Agency: Racing and Gaming Commission - Agency 36 Location: Grand Island, NE Hiring Rate: $17.642 Job Posting: JR2026-00027588 Office Specialist (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 07-11-2026 Job Description: Are you an organized individual with a keen eye for detail and a passion for customer service? The Nebraska Racing and Gaming Commission is looking for someone like you to join our team! This customer-focused role offers an exciting opportunity to dive into the world of horse racing and gaming regulation in Nebraska. If you’re ready to make a difference and be part of a growing industry, we encourage you to apply! While this position is based in Grand Island, it will be expected to travel regularly to license individuals at racetrack/casino properties in Ogallala and Columbus. Examples of Work Provides administrative support to the front desk, including duties such as sorting mail, scheduling appointments, answering phone calls, and greeting guests. Handles the daily processing of licensing applications, including answering applicant questions, reviewing applications, data entry, obtaining fingerprints, processing payments, and maintaining spreadsheets. Coordinates renewal notices to ensure licensees maintain their status. Maintains secure files and handling confidential information for applicant records. Supports the Commission with additional administrative or operational tasks as needed. Requirements / Qualifications Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment. Other: This job requires regular, reliable onsite attendance. Position requires regular in-state travel that may include weekends, holidays, and overnight stays. Must possess a valid driver’s license. **NRGC employees are prohibited from gambling or placing a wager in any establishment licensed by the Commission.** Knowledge, Skills & Abilities Ability to communicate clearly and concisely, orally and in writing. Strong attention to detail and accuracy in work. Friendly and helpful attitude. Ability to build and maintain effective relationships with both internal and external customers. Proficient in using computers and the Microsoft Office Suite (Outlook, Word, Excel). Capable of understanding, interpreting, and applying various rules, regulations, policies, procedures, and laws. Must be able and willing to travel to other NRGC locations, primarily Ogallala and Columbus, weekly, biweekly, or as needed. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you. Click here for a video tutorial. Contact View email address on click.appcast.io for additional support. Check back on your candidate profile to see the status of your submitted applications, as well as any new postings that might interest you! Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!