Remote Senior EdTech Support Specialist
Khan Academy
Khan Academy seeks a Senior Technical Support Specialist to oversee the support function for Khan Academy Kids. This role involves managing user inquiries across multiple platforms, improving processes with data insights, and partnering with Product and Engineering to ensure smooth product launches. The ideal candidate needs to have extensive technical support experience, particularly with Zendesk, and must excel in communication with both users and technical teams. This is a fully remote position available to candidates in the US. #J-18808-Ljbffr
Vacancy posted 1 day ago
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